Branch Customer Experience Leader

Scotiabank; Richmond; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading financial institution is seeking a Senior Customer Experience Associate in Richmond, Nova Scotia. The role focuses on delivering exceptional customer service, building relationships, and contributing to branch targets through simple sales. Candidates with strong customer service skills and a willingness to learn in a flexible environment are encouraged to apply. The position offers a rewarding career path with professional development opportunities and a competitive compensation package.

Benefits

Competitive compensation and benefits package

Professional development opportunities

Collaborative team environment

Qualifications

• Strong customer service skills are essential.
• Eagerness to learn and succeed is expected.
• Ability to explain complicated concepts simply.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Act as a lobby leader, triaging customers effectively.
• Contribute to branch targets by fulfilling sales opportunities.

Skills

Customer service skills

Technical skills

Sales skills

Flexible schedule availability

Job description

A leading financial institution is seeking a Senior Customer Experience Associate in Richmond, Nova Scotia. The role focuses on delivering exceptional customer service, building relationships, and contributing to branch targets through simple sales. Candidates with strong customer service skills and a willingness to learn in a flexible environment are encouraged to apply. The position offers a rewarding career path with professional development opportunities and a competitive compensation package.