Branch Client Services Coordinator

CIBC; Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial institution in Woodstock is looking for a dedicated Branch Assistant to support the branch's operations. This role involves managing the reception area, providing exceptional customer service, and ensuring administrative tasks are completed efficiently. The ideal candidate will have a business-related degree and a passion for client engagement. A full-time position with a focus on teamwork, accountability, and innovation is offered, aiming to create a meaningful impact for both clients and the institution.

Benefits

Competitive salary

Incentive pay

Comprehensive benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Strong critical thinking skills to inform decision making.
• Passionate about learning and growing knowledge.
• Ability to engage with clients and provide excellent service.

Responsibilities

• Provide support to the Branch Manager and team.
• Manage reception area and ensure client satisfaction.
• Maintain compliance standards and conduct administrative activities.

Skills

Accountability

Administrative Support

Branch Banking

Customer Experience (CX)

Customer Service

Decision Making

Office Administration

Prioritization

Reception Duties

Teamwork

Education

Degree/Diploma in Business

CSC is an asset

Job description

A financial institution in Woodstock is looking for a dedicated Branch Assistant to support the branch's operations. This role involves managing the reception area, providing exceptional customer service, and ensuring administrative tasks are completed efficiently. The ideal candidate will have a business-related degree and a passion for client engagement. A full-time position with a focus on teamwork, accountability, and innovation is offered, aiming to create a meaningful impact for both clients and the institution.