Bilingual Retail Pharmacy Support Specialist

Loblaw Companies Limited; Mississauga; On-site; CAD 50,000 - 65,000; Full time

Job summary

A major Canadian healthcare company is seeking a Specialist, Retail Specialty Support to manage support calls and emails, coordinate with external partners, and assist pharmacy staff. Ideal candidates possess a degree, have experience in healthcare, and are bilingual. This role is full-time, based in Mississauga, and offers competitive benefits including a discount program and professional development opportunities.

Benefits

Competitive salaries

Great benefit package

Employee share ownership plan

Professional training and development

Discount program

Qualifications

• 2 to 3 years of experience in the pharmacy, healthcare, or reimbursement industry.
• Pharmacy Assistant or Technician experience is an asset.

Responsibilities

• Manage support calls and emails for Retail Specialty Support Programs.
• Work closely with Pharmacy team members to provide support.
• Coordinate with external partners for prescription dispensing.

Skills

Customer care

Communication skills

Teamwork

Bilingual (French & English)

Computer skills (MS Office)

Education

College or University degree

Tools

Salesforce

Assyst Rx

HealthWATCH

Kroll

Job description

A major Canadian healthcare company is seeking a Specialist, Retail Specialty Support to manage support calls and emails, coordinate with external partners, and assist pharmacy staff. Ideal candidates possess a degree, have experience in healthcare, and are bilingual. This role is full-time, based in Mississauga, and offers competitive benefits including a discount program and professional development opportunities.