Bilingual Remote Insurance CSR (English/French)

Medavie; Remote; CAD 40,000 - 46,000; Full time

Job summary

A leading health solutions provider is seeking a Bilingual Customer Service Representative in Canada. This individual will provide exceptional support to members, utilizing strong communication and problem-solving skills. The role offers remote work options, a competitive pay range of 40,254 - 45,285 CAD, and a supportive work culture emphasizing the wellbeing of both clients and team members. Flexible hours with no overnights or weekends contribute to a great work-life balance.

Benefits

100% employer-paid health and dental plan

Career development opportunities

Emphasis on work-life balance

Wellness benefits

Qualifications

• Full fluency in English and French (spoken and written) is required.
• 2+ years of contact center experience preferred.
• Ability to work independently in a remote environment.

Responsibilities

• Provide support and service to members across Canada.
• Effectively problem-solve and contribute positively to team environment.
• Deliver the highest level of customer service possible.

Skills

Customer service orientation

Strong communication skills

Problem-solving skills

Technical aptitude

Attention to detail

Education

High school diploma

Post-secondary experience

Job description

A leading health solutions provider is seeking a Bilingual Customer Service Representative in Canada. This individual will provide exceptional support to members, utilizing strong communication and problem-solving skills. The role offers remote work options, a competitive pay range of 40,254 - 45,285 CAD, and a supportive work culture emphasizing the wellbeing of both clients and team members. Flexible hours with no overnights or weekends contribute to a great work-life balance.