Bilingual Operations Specialist (EN/FR)

Applied Medical - EUROPE; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A medical device company in Mississauga is seeking a Bilingual Operations Specialist to support day-to-day operations. The role involves managing customer inquiries, coordinating with various departments, and ensuring operational excellence in delivering medical devices. The ideal candidate has a bachelor's degree and at least three years of experience in customer service or operational support, fluent in English and French. This position offers competitive compensation and benefits.

Benefits

Medical and dental coverage

Flexible benefits account

Shared RRSP contributions

Generous holiday and vacation accrual

Qualifications

• Fluency in English and French, both written and spoken.
• Minimum three years of experience in customer service or operational support.
• Strong analytical and organizational skills.

Responsibilities

• Deliver exceptional customer service by managing inquiries and processing orders.
• Coordinate with departments to resolve issues and ensure smooth customer interactions.
• Assist in accounts receivable and payable functions.

Skills

Bilingual communication

Customer service

Problem-solving

Data accuracy

Organizational skills

Education

Bachelor’s degree in business administration, operations management, industrial engineering, logistics, supply chain, or related field

Tools

Microsoft Excel

Microsoft Outlook

Job description

A medical device company in Mississauga is seeking a Bilingual Operations Specialist to support day-to-day operations. The role involves managing customer inquiries, coordinating with various departments, and ensuring operational excellence in delivering medical devices. The ideal candidate has a bachelor's degree and at least three years of experience in customer service or operational support, fluent in English and French. This position offers competitive compensation and benefits.