Bilingual Mutual Fund Operations Specialist (Hybrid)

Manulife; Montreal; Hybrid; CAD 51,000 - 86,000; Full time

Job summary

A leading financial services provider in Montreal is seeking a Bilingual Service Associate to ensure accurate processing of mutual fund transactions. The role involves communicating with advisors, performing quality control, and contributing to operational improvements. Candidates must have financial services experience and be bilingual in French and English. This position offers a competitive salary range of CAD $51,375 - $85,625 and a hybrid work environment, enhancing career growth and work-life balance.

Benefits

Health, dental, and wellness benefits

Retirement savings plans

Generous paid time off program

Qualifications

• Ability to work independently and within a team with minimal supervision.
• High attention to detail and ability to adapt to changing priorities.

Responsibilities

• Process and report on mutual fund financial and non-financial transactions.
• Support resolution of escalated cases in collaboration with business partners.
• Handle increasingly complex client service requests within defined service standards.

Skills

Financial services experience

Strong customer service mindset

Analytical and problem-solving skills

Bilingual (French & English)

Job description

A leading financial services provider in Montreal is seeking a Bilingual Service Associate to ensure accurate processing of mutual fund transactions. The role involves communicating with advisors, performing quality control, and contributing to operational improvements. Candidates must have financial services experience and be bilingual in French and English. This position offers a competitive salary range of CAD $51,375 - $85,625 and a hybrid work environment, enhancing career growth and work-life balance.