Bilingual Logistics Coordinator

Altis Recruitment; Airdrie; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading staffing agency is seeking a Transportation Coordinator to manage logistics across a retail organization's network. You will ensure efficient product movement, dealing with distribution centers and third-party carriers. The role demands 3+ years of experience in transportation or logistics and requires bilingual proficiency in English and French. Strong Excel skills are necessary, and the contract is for 12 months with potential for extension. This is a hybrid position based in Alberta, Canada.

Qualifications

• 3+ years of experience in transportation, logistics, or related customer service environment.
• Professional experience working with carriers or transportation partners.
• Strong Excel skills, including Pivot Tables and VLOOKUPs.

Responsibilities

• Coordinate daily transportation activities across stores and carriers.
• Manage shipment tenders and monitor delivery timelines.
• Respond to escalated shipment inquiries confidently.

Skills

Transportation logistics

Bilingual English and French

Excel skills

Customer service

Attention to detail

Tools

Power BI

Job description

Location: Calgary, AB, Hybrid, 4 days on-site, 1 day remote

Language: Bilingual, professional proficiency in written and spoken English and French

Duration: 12-month contract

About the Opportunity

This is an opportunity to join a large, complex retail organization with a national transportation network and a strong operational backbone. In this role, you will sit at the intersection of transportation planning, customer service, and supply chain execution, ensuring products move efficiently from origin to destination while keeping partners informed every step of the way.

You will work closely with distribution centres, retail locations, third-party carriers, and internal stakeholders across Canada. Your ability to communicate clearly, especially in French with Quebec-based partners, will help ensure issues are resolved quickly and relationships remain strong. This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys being the go-to person when timing, accuracy, and service truly matter.

What’s in it for You

You will join a collaborative team that values trust, accountability, and learning. The organization offers strong exposure to transportation operations at scale, with opportunities to deepen your supply chain knowledge and build relationships across multiple business units. This is a contract role with the potential for extension and access to internal opportunities within a large, multi-department environment.

Your Responsibilities

• You will coordinate daily transportation activities across stores, distribution centres, and third-party carriers.
• You will manage shipment tenders, monitor delivery timelines, and adjust plans to balance cost and service.
• You will respond to escalated shipment inquiries with confidence, clarity, and empathy.
• You will communicate primarily through high-volume email inboxes, with phone follow-up when needed.
• You will update transportation and ticketing systems to ensure accurate, real-time information.
• You will participate in regular carrier and internal meetings, contributing to issue resolution and continuous improvement.

Skills and Qualifications

• 3+ years of experience in transportation, logistics, supply chain, or a related customer service environment
• Professional experience working with carriers, 3PLs, or transportation partners
• Bilingual English and French, with comfort using French in written and verbal communication
• Strong Excel skills, including Pivot Tables and VLOOKUPs, Power BI familiarity is an asset
• Excellent written communication skills, with the ability to de-escalate and build trust through email
• Detail-oriented, organized, and comfortable working independently in a fast-paced setting

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.