Bilingual Fraud Investigator – Online Banking

RBC; Montreal; On-site; CAD 55,000 - 70,000; Full time

Job summary

A major financial institution in Montreal is seeking a Fraud Officer for the Digital Banking Transaction Monitoring Team. Responsibilities include analyzing and investigating fraudulent transactions from online and telephone banking platforms. Candidates must have previous fraud experience, strong decision-making skills, and be bilingual in English and French. The role requires a willingness to work flexible 24/7 shifts. This position offers the opportunity to make a real difference in a dynamic, collaborative environment.

Benefits

Dynamic, collaborative team environment

Opportunities for professional growth

Qualifications

• Previous fraud experience is essential.
• Strong decision-making and keyboarding skills required.
• Ability to work flexible shifts in a 24/7 environment.

Responsibilities

• Analyze and mitigate risks for online banking transactions.
• Prepare documentation for online investigations.
• Resolve escalated online fraud concerns.

Skills

Anti-Money Laundering (AML)

Fraud Management

Risk Control

Bilingualism (English and French)

Tools

Camps

Siebel

Job description

A major financial institution in Montreal is seeking a Fraud Officer for the Digital Banking Transaction Monitoring Team. Responsibilities include analyzing and investigating fraudulent transactions from online and telephone banking platforms. Candidates must have previous fraud experience, strong decision-making skills, and be bilingual in English and French. The role requires a willingness to work flexible 24/7 shifts. This position offers the opportunity to make a real difference in a dynamic, collaborative environment.