Bilingual Customer Service - Insurance - Remote

Arise Virtual Solutions; Victoria; Remote; CAD 30,000 - 60,000; Full time

Job summary

A remote customer service platform is looking for bilingual support agents to assist insurance clients. This role offers flexibility, enabling you to work from home and manage your own schedule. Candidates must be self-motivated and possess strong customer service skills in both English and French. Prior experience is not necessary, but training will be provided through a certification course.

Benefits

Work from home

Flexible schedule

Opportunity to start your own business

Qualifications

• Self-motivated individual without direct supervision.
• Must handle stressful situations with patience and empathy.
• Excellent written and verbal communication skills.

Responsibilities

• Support customers calling with insurance questions.
• Make changes to existing policies.
• Interpret policies and provide benefit information.

Skills

Bilingual (English and French)

Customer service skills

Problem-solving skills

Communication skills

Job description

Overview

Provide French bilingual customer support for an insurance client through the Arise Platform.

If you speak English and French, have experience providing support for insurance products and you’re looking to earn income but need flexibility, this opportunity could be just what you’re looking for. Work from home, use your expertise and earn money on a flexible schedule – all from home through the Arise Platform.

The Arise Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the Platform, you can provide remote customer support; earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise Platform has various well-known clients immediately available so you can start earning money in a few weeks. With this program, you’ll provide telephone customer support for an insurance client, answering all inquiries related to products or services.

Responsibilities

• Support customers calling with insurance questions, in both English and French
• Make changes to existing policies such as processing cancellations or refunds of purchased policies
• Interpret policies and provide benefit information to customers

Benefits

• Work from the comfort and convenience of home
• Schedule work around your life, family and priorities
• Save money, time, and headaches by avoiding rush hour and commuting costs
• Earn additional income on a flexible schedule

What It Takes to Succeed

You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

Qualifications

No degree necessary – This great work-from-home opportunity is for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.

About Arise

Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support opportunities you wish to service and create your own schedule from the comfort of home.

Learn more at AriseWorkFromHome.com

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.