Bilingual Client Services Specialist - Remote (Finance)

AGF; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading asset management firm in Toronto seeks a Bilingual Client Service Representative to enhance customer experiences for financial advisors and investors. The role offers a minimum of 2 days in the Toronto office with flexible remote work options. Ideal candidates have a passion for customer service and 1-3 years of experience in a contact center, preferably in financial services. This is an opportunity to grow your career in a supportive environment.

Qualifications

• 1 to 3 years of experience in a contact center role ideally in financial services.
• Ability to navigate multiple computer applications while engaging with customers.

Responsibilities

• Provide insight and solutions for account and product queries.
• Resolve customer requests and interface with other departments.
• Maintain professionalism and rapport with clients.
• Participate in building a supportive team environment.

Skills

Customer service

Communication skills

Multi-tasking

Problem solving

Education

Post-secondary education

Canadian Securities Course

Job description

A leading asset management firm in Toronto seeks a Bilingual Client Service Representative to enhance customer experiences for financial advisors and investors. The role offers a minimum of 2 days in the Toronto office with flexible remote work options. Ideal candidates have a passion for customer service and 1-3 years of experience in a contact center, preferably in financial services. This is an opportunity to grow your career in a supportive environment.