Benefits Operations Lead

CPHR Manitoba; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Winnipeg is seeking a Benefits Operations Lead to manage employee benefits programs. This role requires ensuring operational excellence and regulatory compliance while supporting the benefits team. Candidates should have a minimum of 5 years in a related role and strong analytical skills. The institution offers a strong compensation package and a collaborative work environment with comprehensive group benefits.

Benefits

Comprehensive group benefits and pension plan

Competitive vacation time

Employee and Family Assistance Program

Professional development opportunities

Qualifications

• Minimum 5 years of directly related benefits experience in a large organization.
• Proficiency in data analysis and communication skills required.
• Attention to detail and analytical skills essential.

Responsibilities

• Oversee and support delivery of employee benefits programs.
• Ensure operational excellence and regulatory compliance.
• Handle complex benefit cases and contribute to process improvements.

Skills

Data analysis

Communication skills

Organizational skills

Problem-solving skills

Interpersonal skills

Education

Post-secondary education in Human Resources or Business Administration

Professional designation such as CEBS or GBA

Tools

Benefits systems

Reporting tools

Job description

The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community – UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM’s impact is global.

Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba’s Top Employers and one of Canada’s Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.

The opportunity:

The University of Manitoba is looking for a Benefits Operations Lead. This position plays a key role in overseeing and supporting the day-to-day delivery of employee benefits programs. This position ensures operational excellence, regulatory compliance, and effective data management across all benefit-related workflows. The role also serves as a resource for the benefits team, handling complex cases and contributing to continuous improvement initiatives as an escalation point prior to requiring Manager assistance.

The qualifications and experience we’re looking for:

• Post-secondary education in Human Resources, Business Administration, or related field is required.
• Professional designation such as CEBS or GBA are preferred.
• Minimum 5 years of directly related benefits experience or related role in a large dynamic organization is required.
• Supervisory or leadership experience is preferred.
• An acceptable equivalent combination of education and experience may be considered.
• Proficiency in data analysis, reporting tools, and benefits systems is required.
• Excellent organizational, prioritizing, communication and interpersonal skills required.
• Attention to detail, strong technical, analytical and problem-solving skills are required.
• Ability to work in a team environment is required.
• Satisfactory work record, including satisfactory attendance and punctuality, is required.

Why the University of Manitoba?

Along with being one of Manitoba’s top employers, we are proud to provide a collaborative and enriching work environment. In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes:

• Comprehensive group benefits and pension plan.
• Competitive vacation time.
• Employee and Family Assistance Program.
• A full spectrum of professional development opportunities.

Apply today through the University of Manitoba’s recruitment site, UM Careers: https://viprecprod.ad.umanitoba.ca/DEFAULT.ASPX?REQ_ID=41141

Closing Date: September 26, 2025

Applications will only be accepted if you apply on UM Careers.

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact [e-mail] or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of The Freedom of Information and Protection of Privacy Act (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.