Bear Mountain Resort & Spa Ltd. is hiring F/T Front Desk Clerks.

Bear Mountain Resort & Spa Ltd.; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Front Desk Clerks to join their team. This full-time, permanent role offers a dynamic work environment where you will be the first point of contact for guests. Your responsibilities will include registering guests, managing reservations, and providing exceptional customer service. If you have a passion for hospitality and enjoy helping others, this is an exciting opportunity to grow your career in a beautiful resort setting. Join a team that values dedication and offers a supportive atmosphere for all employees.

Benefits

Medical and Dental Care

Qualifications

• No experience is required for this position.
• Completion of secondary school is a must.

Responsibilities

• Register guests and assign rooms efficiently.
• Handle guest inquiries and complaints professionally.
• Maintain records of room availability and reservations.

Skills

Customer Service

Communication Skills

Problem Solving

Education

Completion of Secondary School

Job description

Volunteer Experience · Work Experience · Work & Career

Bear Mountain Resort & Spa Ltd. is hiring F/T Front Desk Clerks.

· Terms of employment: Full-time, Permanent

· Wage: $21.00~$23.00/hour (depending on experience)

· Number of Positions: 2

· Work Location: 1999 Country Club Way, Victoria, BC V9B 6R3

· Medical and Dental Care

Job Duties:

• Maintain records of room availability, reservations, and assignments.
• Register arriving guests and assign rooms.
• Answer guest inquiries by phone, email, or in person.
• Provide information on hotel services and local attractions.
• Handle guest complaints professionally and promptly.
• Check and compile daily records, receipts, and guest accounts.
• Present bills to departing guests and process payments.

Job requirements:

• Experience: No experience is required
• Education: Completion of secondary school is required

How to Apply:

• Company information: Bear Mountain Resort & Spa Ltd.
• Please apply via Email indicated above

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