Barista- Cafe Quattro

Four Points by Sheraton Kelowna Airport; Kelowna; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a vibrant café located in a leading hotel, where your passion for coffee and customer service will shine. As a Barista, you will create delightful beverages while ensuring an exceptional guest experience. This role offers a supportive environment with opportunities for growth and development, making it a perfect fit for those who thrive in a collaborative setting. Enjoy perks like health benefits and discounts at various properties, all while working in a fun and engaging atmosphere. Don't miss out on this chance to be part of a team that values recognition and teamwork!

Benefits

Extended Health and Dental Benefits

Accommodation and Dining Discounts

Employee Discounts

Focus on Staff Recognition

Growth and Development Opportunities

Qualifications

• Previous experience as a Barista is essential.
• Strong communication and problem-solving skills are required.

Responsibilities

• Greet guests and assist with drink recommendations.
• Prepare and serve a variety of hot and cold beverages.

Skills

Customer Service

Food & Beverage Knowledge

Problem-Solving

Communication Skills

Teamwork

Education

Serving it Right Certificate

Tools

Espresso Machines

POS Systems

Job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. Cafe Quattro located at the Four Points by Sheraton - Kelowna Airport is currently looking for Baristas.

We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!

What will you be doing?

• Greet guests in a friendly, engaging manner and assist with drink/food recommendations
• Prepare and serve a variety of hot and cold drinks such as coffee, tea and specialty beverages
• Operate espresso machines, grinders, and other beverage making equipment
• Take customer orders accurately and efficiently
• Operate the POS for processing customer transactions efficiently
• Maintain cleanliness in the coffee preparation and serving areas
• Uphold food safety standards in food handling and preparation
• Provide excellent customer service, addressing customer inquiries and concerns promptly
• Collaborate with team members to ensure smooth operations during busy periods
• Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and all other service standards.
• Have full and complete knowledge of all menus
• Ability to answer any guest question about food items, beverages and wines in an informative and helpful way.
• Additional duties as assigned by Management

What are we looking for?

• Previous experience working as a Barista
• Serving it Right Certificate
• Experience working in the food service industry preferred
• Food & Beverage knowledge an asset
• Exceptional organization with attention to accuracy and problem-solving ability
• Excellent interpersonal skills and a team player attitude.
• Team player, with willingness to learn new concepts and ideas.
• Passion for food, beverage and providing excellent customer service.
• Strong oral and written communication skills with the ability to multitask.
• Ability to stand and be on your feet for long periods of time.

Perks:

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining,Marina, and Heath & Wellness servicesat our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!