Banking Customer Experience Specialist (Digital Tools)

Scotiabank; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Vancouver to enhance customer relationships and deliver exceptional service. The ideal candidate will possess proven customer service skills and a willingness to assist customers in a friendly and efficient manner. This role offers professional development opportunities and a competitive compensation package, making it a rewarding career choice for those eager to grow in the banking sector.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Comfortable in simple sales situations.
• Willing to assist in a professional manner.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Process day-to-day transactions and identify simple sales opportunities.
• Contribute positively to a team-oriented work environment.

Skills

Proven customer service skills

Ability to promote digital banking options

Strong technical skills

Friendly and efficient manner

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Vancouver to enhance customer relationships and deliver exceptional service. The ideal candidate will possess proven customer service skills and a willingness to assist customers in a friendly and efficient manner. This role offers professional development opportunities and a competitive compensation package, making it a rewarding career choice for those eager to grow in the banking sector.