Banking Client Service Specialist – Relationship Focus

CIBC; Strathmore; On-site; CAD 30,000 - 40,000; Full time

Job summary

A relationship-oriented bank is seeking a Client Service Representative in Strathmore to assist clients with their banking needs. The role involves engaging with clients, solving issues, and connecting them with the right resources. Successful candidates will possess strong interpersonal skills and a passion for client service, with flexibility to work at various banking centers. This position offers a competitive salary and an inclusive work culture that prioritizes employee growth and well-being.

Benefits

Competitive salary

Wellbeing support

Defined benefit pension plan

Qualifications

• Strong interpersonal communication skills.
• Problem solving and client issue resolution skills.
• Ability to leverage technology for client interactions.

Responsibilities

• Engage clients and assist with their banking needs.
• Connect clients with the appropriate teams to meet their goals.
• Utilize technology to enhance client experiences.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A relationship-oriented bank is seeking a Client Service Representative in Strathmore to assist clients with their banking needs. The role involves engaging with clients, solving issues, and connecting them with the right resources. Successful candidates will possess strong interpersonal skills and a passion for client service, with flexibility to work at various banking centers. This position offers a competitive salary and an inclusive work culture that prioritizes employee growth and well-being.