Bank Support Worker

National Care Group; Town of Middleton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading provider of adult social care is seeking a Bank Support Worker in Middleton, Canada. In this role, you will assist young adults with complex needs in achieving their daily goals and becoming more independent. With a focus on person-centred care, you will help in various aspects including personal care and planning activities. The role offers a supportive work environment with opportunities for growth and development while making a positive impact on the lives of those you support.

Benefits

Paid training

Career development opportunities

Rewards through a Refer a Friend scheme

Qualifications

• A passion for supporting others and motivation to see them achieve goals.
• Confidence to ask for support when needed.

Responsibilities

• Build positive relationships with people by listening and planning together.
• Assist with personal care and daily tasks.
• Support individuals to become more independent.

Skills

Caring attitude

Team player

Resilience

Excellent listening

Communication skills

Job description

Job Description – Bank Support Worker (Hourly Rate: £12.21). Service: Affinity Supporting People South Limited – Middleton. Affinity Supporting People South Limited is part of the National Care Group, providing supported living services for individuals with learning disabilities, autism, complex needs, mental health, and challenging behaviours.

Our dedicated team works closely with those we support to deliver person‑centred care, empowering each individual to reach their goals and fulfil their aspirations.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards and were recognised as Specialist Care Provider 2025.

The Role of a National Care Group Support Worker

You will work with young adults who have complex needs. This is a sometimes challenging role but one with huge rewards. The role includes:

• Build positive relationships with people by listening, discussing, and planning goals and ambitions together.
• Help plan their daily tasks and assist with practical activities such as cooking, cleaning, and running errands.
• Assist with personal care, which may include support with eating and administering medication.
• Plan and participate in any exciting days out they wish to enjoy.
• Make a positive impact on someone's life by supporting them to become more independent wherever possible.

What qualities do you need to be a great support worker?

• A caring attitude, with a passion for supporting others and a motivation to see them achieve goals.
• A team player, able to work effectively with other colleagues.
• Resilience to keep going at difficult times and the confidence to ask for support if needed.
• Excellent listening and communication skills.

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• Continuous on‑the‑job learning with paid training and the opportunity to gain recognised qualifications.
• An inclusive culture that celebrates age, gender and diversity within a supportive environment of wellbeing.
• Rewards through a Refer a Friend scheme and access to an app called Stream for greater financial control.

Don’t meet every single requirement? We invite you to apply anyway! At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. If you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!