Bakery Clerk

Italian Centre Shop West LTD; Edmonton; On-site; Part time

Job summary

A local bakery in Edmonton is looking for a part-time Bakery Clerk. The role involves serving customers, answering queries, and maintaining product displays. Ideal candidates should have a high school diploma and customer service experience. Flexibility in working hours, including mornings and weekends, is required. Enjoy a free lunch and bonus opportunities!

Benefits

Free Lunch with most shifts

Yearly bonus

Health Benefits for full-time employees

Opportunities to learn and grow

Onsite Parking

Flexible work schedule

Qualifications

• Minimum of one-year experience in a customer-focused role is preferred.
• Must possess excellent verbal and written communication skills.

Responsibilities

• Greet and serve customers in the bakery department.
• Answer customer questions and provide product advice.
• Package baked goods for customers.
• Stock and maintain bakery items.

Skills

Excellent listening skills

Communication skills

Ability to work in a fast-paced environment

Ability to work under pressure

Quick learning ability

Education

High School Diploma or GED

Job description

Overview

Part-Time Bakery Clerk at our West Side location (17010 90 Ave NW) in Edmonton AB

Want to enjoy a free lunch and a yearly bonus?

Join us in our mission to Connect community through food and cultural experience. Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job.

Schedule Details

• Open Availability
• Shifts vary between 8:00 a.m. until 9:15 p.m.
• Evenings, Weekends, and General Holidays Required

Benefits

• Free Lunch with most shifts
• Yearly bonus
• Health Benefits for full time employees
• Opportunities to learn and grow
• Onsite Parking
• Flexible work schedule

Duties and responsibilities

• Greet and serve customers in the bakery department in a timely manner
• Answer customer questions and provide advice regarding products
• Communicate customer requests to their Bakery Clerk Supervisor and / or Dept. Manager
• Use electrical printers to price appropriate bakery item with accuracy
• Package baked goods for customers
• Take customer calls and process bakery orders in a timely and efficient manner
• Stock and maintain bread wall and bins
• Suggestion Selling
• Ensure pastry counter is always full of products; cookies, cakes, squares, danishes, etc.
• Portion, box, and / or wrap various pastries, cakes, pies, squares, breads, etc.
• Assist bakers by preparing various products, cookies, cakes, rolls, etc.
• Wash and clean baking supplies by following sanitation and cleaning procedures
• Check products and identify damaged or expired goods and document in shrink binder
• Clean display cases and shelves according to company standards
• Assist in cleaning the bakery area, coolers, floors, oven, etc.
• Actively participate and encourage peers to engage in the Italian Centre Way
• Follow all policies and procedures within the department
• Present and maintain a safe work environment
• Adhere to food safety and handling procedures
• Communicate with Café department on bakery items to ensure café does not run out
• Keep work area clean and presentable
• Complete other duties assigned by management
• Promote a positive company image by actively engaging with employees, customers, suppliers and the community
• Represent ICS both in and out of the store
• Share their ideas or observations with Supervisors in regard to new items or trends in the market
• Other duties as required

While we are willing to train the right candidate, most successful candidates possess the following :

• High School Diploma or GED from an accredited school system or program is preferred
• A minimum of one-year experience in a customer focused role

Skills and Abilities

• Excellent listening skills and communication skills, both verbal and written
• Ability to work in fast paced environment
• Ability to work under pressure, while maintaining a professional image
• Ability to learn quickly
• Work independently with little direct supervision
• Have a well-balanced concern for both task and people
• Have a genuine concern for needs of customers

Working conditions

• Job requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays.
• Job also requires employee to work with challenging customers and / or situations.

Physical requirements

• Ability to lift 50 lbs. consistently
• Long periods of standing and walking
• Frequent bending and twisting
• Occasionally pushing and pulling of heavy carts around bakery
• Occasionally work in coolers and freezers for short periods of time