Automotive Service Manager

Midas; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

A well-known automotive service provider in Edmonton is seeking an experienced automotive service manager to oversee all activities in the service department. Key responsibilities include delivering exceptional customer service, managing a team, and supervising vehicle inspections. Candidates should have at least 2 years of service manager experience and a valid driver's license. The role offers various employee benefits and opportunities for advancement.

Benefits

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Qualifications

• A minimum of 2 years of store or service manager experience.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make recommendations.
• Lead, manage, and train team while aligning with company values.
• Supervise technicians' inspections and repairs.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team-building skills

Ability to work flexible retail schedule

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license