Associé aux ventes, À temps plein/Retail Sales Associate, Full Time - Fairview Pointe Claire

Gap Inc.; Pointe-Claire; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail company in Montreal is seeking a Customer Service Associate who will greet and assist customers, provide style advice, and promote loyalty programs. Ideal candidates will possess strong communication skills and a problem-solving attitude, with a focus on enhancing the customer experience. Bilingualism (French and English) is required for this role.

Qualifications

• Must be able to speak French in Quebec.
• Ability to manage customer interactions professionally.
• Motivated problem-solver focused on continuous improvement.

Responsibilities

• Greet and assist customers in a retail environment.
• Provide style advice and outfit suggestions.
• Promote loyalty programs and educate customers.

Skills

Strong communication skills

Problem-solving

Bilingual (French and English)

Customer engagement

Job description

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to enhance customer experience and build brand loyalty
• Engage with customers and utilize product expertise
• Work in a dynamic retail environment with diverse responsibilities

What to Expect (Job Responsibilities)

• Greet and assist customers; locate merchandise efficiently using various methods
• Provide style advice and outfit suggestions to customers, using visual displays for inspiration
• Promote loyalty programs by educating customers about available options
• Utilize omni-channel offerings to ensure a seamless customer experience
• Support various operational processes, including sales floor, fitting room, checkout, and back of house

What is Required (Qualifications)

• Strong communication skills and the ability to engage effectively with customers and team members
• Motivated problem-solver focused on continuous improvement
• Ability to manage customer interactions and resolve issues professionally
• Basic information-gathering skills to address customer inquiries
• Must be able to speak French in Quebec

How to Stand Out (Preferred Qualifications)

• Previous experience in a retail environment
• Familiarity with loyalty programs and customer engagement strategies
• Ability to adapt to new technologies and tools quickly
• Strong interpersonal skills and a customer-oriented mindset

#RetailFashion #CustomerService #CareerOpportunity #Teamwork #BilingualRequired

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