Associate Network Solutions Engineer

Ciena; Remote; CAD 75,000 - 95,000; Full time

Job summary

A global leader in high-speed connectivity is seeking a network engineer to deliver network solutions and provide post-sales support. The role requires a B.S. in Electrical or Optical Engineering, strong customer service skills, and proficiency in scripting/DevOps. Candidates should be flexible for travel and able to manage multiple projects. A positive work culture focused on growth and diversity is promised.

Qualifications

• Experience in a network engineering or related technical role.
• Strong customer service and communication skills, including fluency in English.
• Flexibility to travel (~25%) and support night-time maintenance windows.

Responsibilities

• Lead solution delivery activities including remote deployment support.
• Support partner engineers and act as an escalation point for technical queries.
• Maintain detailed as-built documentation for future upgrades.

Skills

Network engineering

Customer service

Communication

Scripting/DevOps

Education

B.S. in Electrical Engineering

B.S. in Optical Engineering

Tools

MS Office applications (Visio, Excel, PowerPoint)

Job description

A global leader in high-speed connectivity is seeking a network engineer to deliver network solutions and provide post-sales support. The role requires a B.S. in Electrical or Optical Engineering, strong customer service skills, and proficiency in scripting/DevOps. Candidates should be flexible for travel and able to manage multiple projects. A positive work culture focused on growth and diversity is promised.