Associate Manager, Vitality Strategy & Implementation

Manulife Financial; Waterloo; Hybrid; CAD 68,000 - 115,000; Full time

Job summary

A leading international financial services firm is seeking an Associate Manager to support the Vitality program in Waterloo. This role involves coordinating program enhancements, collaborating with partners, and applying analytical insights for decision-making. The successful candidate will have project management experience and excel in communication. Competitive salary range of CAD $68,775–$114,625 with customizable benefits including health and wellness. Join a dynamic environment focused on strategic excellence and customer experience.

Benefits

Health and dental benefits

Retirement savings plans

Paid time off program

Employee assistance programs

Qualifications

• Proven experience in managing strategic initiatives.
• Strong understanding of operational excellence and program implementation.
• Ability to work across multiple teams and manage complex projects.

Responsibilities

• Support execution of strategic initiatives related to Vitality program.
• Collaborate with teams to drive program adoption and growth.
• Ensure clarity of roles and deliverables in projects.

Skills

Analytical problem-solving

Collaboration

Communication

Project management

Data-driven decision making

Education

Bachelor's degree or equivalent

Job description

We are seeking a proactive and analytical Associate Manager, Vitality Strategy & Implementation to support strategic initiatives and operational excellence within the Manulife Vitality program. This role plays a critical part in coordinating program enhancements, supporting new partnerships, and enabling long‑term strategies that align with the overall segment goals. The ideal candidate is a collaborative problem‑solver who thrives in a dynamic environment and is passionate about wellness, innovation, and delivering exceptional customer experiences.

Individual Responsibilities

• Support the execution of strategic initiatives by coordinating program enhancements and partnership implementations aligned with organizational goals.
• Collaborate with internal teams and external partners to develop strategies that drive Vitality adoption and growth.
• Coordinate projects through all phases of initiation, development, and implementation, ensuring clarity of roles, expectations, and deliverables.
• Partner with Marketing and stakeholders to ensure consistent messaging and storytelling across product launches and campaigns.
• Build and maintain strong relationships with internal and external stakeholders to ensure successful delivery of tactical items.
• Demonstrate understanding of how operational activities support and enable broader North American BI and enterprise goals.
• Apply data‑driven insights to inform decision‑making and optimize program performance.

Dynamics of the Role

• This role supports the Manulife Vitality program within the broader IIC strategy and contributes to Corporate Strategy deliverables by enabling operational excellence and strategic alignment.
• The individual will work across multiple teams and time zones, managing complex initiatives and ensuring seamless coordination.
• Success in this role requires analytical rigor, strong communication, and the ability to translate strategic objectives into actionable plans.

Key Deliverables Include

• Coordinated execution of Vitality program enhancements and new partnerships.
• Operational support aligned with North American BI and enterprise strategy.
• Consistent and compelling Vitality messaging across initiatives and channels.
• Project plans and tracking tools to ensure timely and effective delivery.When you join our team
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

  關於宏利和恒康

  宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en.

  宏利是平等機會僱主

  在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的其他因素而區別對待。

  我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所共享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [e-mail]。

  Referenced Salary Location

  Waterloo, Ontario

  Working Arrangement

  混合式

  Salary range is expected to be between

  $68,775.00 CAD - $114,625.00 CAD

  If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.