Associate Director, Alternative Investment Operations

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading bank in Canada is seeking a seasoned professional to lead its operations team. This role involves managing day-to-day activities, implementing process improvements, and ensuring compliance with regulatory requirements. The ideal candidate has extensive experience in financial services operations and strong knowledge of derivatives and pricing processes. Competitive compensation and career development opportunities are offered.

Benefits

Comprehensive Total Rewards Program

Career development opportunities

Collaborative work environment

Qualifications

• 8+ years of progressive experience in financial services operations.
• Strong understanding of derivative instruments.
• Experience in pricing process for fund valuations.

Responsibilities

• Lead and manage daily operations processes across various teams.
• Develop relationships with internal and external stakeholders.
• Provide operational insights on product launches and regulatory changes.

Skills

Leadership

Analytical skills

Communication

Problem-solving

Customer Service Management

Education

Bachelor’s degree in finance, Business, Economics, or a related field

Tools

EAGLE

MultiFunds

SimCorp

Job description

Overview

What is the opportunity?

The incumbent is responsible for leading the operations group in day-to-day activities, special initiatives and overall process improvement management. Responsible for ensuring RBCIS policies & procedures are strictly adhered to and ensuring all department processes & controls are followed. Foster a mindset of client-centric service, professionalism, and collaboration. Encourage and support the implementation of process enhancements, simplification, and automation. Provide oversight of the ongoing production of accurate net asset values (NAVs) for the group’s entire fund and pension range that holds derivatives. Provide oversight of all business processes, risks, audits, regulatory requirements, and key performance metrics (SLAs/KPIs).

Responsibilities

• Lead and manage daily operations processes across various teams
• Develop and maintain strong relationships with internal stakeholders (Trading, Risk, Compliance, Technology, Legal, and Middle Office) as well as external counterparties, clearing brokers, and custodians.
• Collaborate with technology and project management teams on system enhancements, automation initiatives, and process improvements.
• Ensure all operational activities adhere to regulatory guidelines and internal policies, maintaining a strong control environment.
• Provide strategic insights and operational leadership on new product launches, market initiatives, and regulatory change programs.
• Mentor, train, and develop team members, fostering a culture of continuous improvement and operational excellence.
• Produce and deliver operational metrics, KPIs, and management reporting to senior leadership.

Qualifications

Must-have

• Bachelor’s degree in finance, Business, Economics, or a related field.
• 8+ years of progressive experience in financial services operations
• Strong understanding of derivative instruments including listed futures/options, OTC swaps, forwards, and structured notes.
• Experience in pricing process for fund valuations
• Experience with modern accounting/pricing/reconciliation system and implementation program (EAGLE, MultiFunds, SimCorp, EDM, etc.)
• Demonstrated ability to manage complex operational processes in a high-volume, fast-paced environment.
• Excellent leadership, people management, and mentoring skills.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication abilities.

Nice-to-have

• Accounting designation (CPA, CA, CMA, CGA)
• Other designations (CFA, CIM)
• Incumbent is expected to keeping up-to-date with changes in the securities markets and Investment regulations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-17

Application Deadline: 2025-10-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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