Assistant Team Leader

Dollarama; West Kelowna; On-site; CAD 45,000 - 55,000; Full time

Job summary

A growing Canadian retailer located in West Kelowna is seeking an Assistant Team Leader to support daily retail operations and ensure excellent customer service. The successful candidate will have at least one year of supervisory experience and strong leadership qualities, with flexible availability to work various shifts. This role offers competitive compensation and opportunities for growth.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support the management team in executing daily retail store operations.
• Ensure excellent customer service and maintain a well-organized store environment.
• Assist in the supervision and training of store associates.

Skills

Customer service

Leadership

Communication

Time management

Teamwork

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees