Assistant Team Leader

Dollarama; Courtenay; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian retail company is seeking an Assistant Team Leader in Courtenay, Canada. The role involves supporting daily store operations, training staff, and ensuring excellent customer service. The ideal candidate has supervisory experience and strong organizational skills. Benefits apply to full-time employees.

Benefits

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Demonstrates leadership, organizational and teamwork skills.

Responsibilities

• Support the management team in daily store operations.
• Assist in the supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Customer service orientation

Leadership

Time management

Communication skills

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

• Provide support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment.


• Assist in the supervision and training of store associates.


• Handle customer inquiries and complaints.


• Help to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry


• At least one (1) year in a supervisory role


• Flexible availability required (day, evening, weekend)


• Ability to efficiently organize time and manage priorities


• Excellent communication and interpersonal abilities


• Demonstrates leadership, organizational and teamwork skills


• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment


• Customer service oriented

Benefits

Benefits are applicable to full-time employees