Assistant Resident Manager

Skyline Group of Companies; Niagara Falls; On-site; CAD 40,000 - 50,000; Full time

Job summary

A property management firm is seeking an Assistant Resident Manager in Niagara Falls. This role involves overseeing daily operations of apartment buildings, including cleaning, light maintenance, and administrative tasks. Candidates should have a high school diploma or three years of relevant experience, as well as strong customer service and computer skills. The position offers competitive pay, employee benefits, and opportunities for growth in a supportive environment.

Benefits

Competitive pay structure

Employer paid benefits

Employee savings plan

Paid volunteer days

Ongoing training

Growth opportunities

Qualifications

• High School diploma or relevant three years’ experience in cleaning is required.
• Computer skills (Word, Excel, email/web) are required.
• Ability to lift 50lbs and perform physical tasks.

Responsibilities

• Regularly clean and maintain building common areas.
• Assist in unit cleaning after tenant move-out.
• Complete outdoor seasonal cleaning.
• Assist with paperwork and keep the rental office organized.
• Monitor phone and track rental inquiries.

Skills

Cleaning and maintenance

Customer service

Administrative tasks

Education

High School diploma

Job description

Job Overview

The Assistant Resident Manager is responsible for daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing great customer service to tenants.

Key Responsibilities

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows and ensuring the unit is rent ready.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Qualifications

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Knowledge of regional policies, industry standards; municipal by-laws; and Applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail]

Apply Online: skylinegroupofcompanies.ca/careers
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