assistant manager - retail

Deville Coffee; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local café chain is seeking an Assistant Café Manager for its Edmonton location. Ideal candidates will have a passion for coffee and café culture, with at least 2 years of experience in retail or hospitality leading to a managerial role. Responsibilities include providing exceptional customer service, supporting sales goals, supervising staff, and ensuring overall café cleanliness. The position requires flexibility in scheduling and a high school diploma with a food safety handling certificate. Competitive pay ranges from $18.00 to $20.00 per hour.

Benefits

Casual dress

Extended health care

Qualifications

• 2+ years in retail, hospitality, or equivalent experience with progression into leadership roles.
• 1+ year café experience.
• Willingness to adapt to new procedures and policies.

Responsibilities

• Provide exceptional customer service and uphold guiding principles.
• Support the manager in achieving sales, profit, and cost targets.
• Ensure inventory is properly received, invoices processed, and merchandise handled correctly.
• Maintain cleanliness and safety of the café.
• Coach staff on compliance, standards, and customer service.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Leadership

Multi-tasking

Education

High school diploma

Food safety handling certificate

Tools

Microsoft Office suite

Job description

Assistant Cafe Manager

Posted on January 02, 2026 by Deville Coffee

Company: Deville Coffee, a group of coffee crafters & baked goods dreamers serving communities across Alberta and BC since 2008. We brew direct‑trade coffee and serve fresh pastries and sandwiches, focusing on a strong team culture and excellent customer service.

Location

Edmonton, AB (West Edmonton Mall store) – On‑site.

Job Type & Compensation

Full‑time. Pay: $18.00–$20.00 per hour.

Responsibilities

• Provide exceptional customer service and uphold Deville guiding principles.
• Support the manager in achieving sales, profit, and cost targets.
• Ensure inventory is properly received, invoices processed, and merchandise handled correctly.
• Maintain cleanliness, safety, and well‑maintained equipment.
• Adjust staff schedule to meet daily café needs and supervise team during manager absence.
• Coach staff on compliance, standards, and customer service.
• Identify high‑performing staff, resolve conflicts, and promote continuous learning.
• Participate in community events and represent Deville brand.

Qualifications

• Love of coffee and café culture.
• 2+ years in retail, hospitality, or equivalent experience with progression into leadership roles.
• 1+ year café experience.
• Strong organizational, communication, interpersonal, and problem‑solving skills.
• Ability to multi‑task, learn quickly, and work efficiently.
• Ability to influence others and lead a team.
• Willingness to adapt to new procedures and policies.
• Flexible schedule – may require early mornings, weekends, and evenings.
• Proficiency with Microsoft Office suite.
• Minimum high‑school education.
• Food safety handling certificate (required).

Benefits

• Casual dress.
• Extended health care.

How to Apply

We’re looking for energetic, friendly, service‑mindful individuals to join the Edmonton team. Apply via the platform’s application form.