Assistant Manager

McDonald's Canada; Town of Oromocto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fast-food franchise located in Oromocto, New Brunswick, is seeking an Assistant Manager. You will lead restaurant operations, ensure exceptional customer service, and develop a motivated team. The ideal candidate has previous leadership experience in fast-paced environments, strong communication skills, and a basic understanding of business operations. This role offers a competitive salary and opportunities for advancement.

Benefits

Competitive salary

Performance incentives

Career growth opportunities

Employee meal discounts

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Strong communication and problem-solving skills.
• Ability to lead and motivate a high-energy team.
• Understanding of business operations and financial reporting.

Responsibilities

• Assist in recruiting, training, and developing staff.
• Ensure top-tier customer service and handle guest concerns.
• Assist in inventory management and monitor food safety.
• Manage daily cash handling and financial reporting.

Skills

Leadership experience

Communication skills

Problem-solving skills

Team motivation

Business operations knowledge

Job description

Overview

Position: Assistant Manager

Location: 1 Gateway Oil Dr.

Reports To: Restaurant Manager

Starting Salary: $58,500

Job Summary:

As an Assistant Manager at McDonalds, you will play a key leadership role in ensuring smooth restaurant operations, delivery excellent customer service, and supporting the development of crew members. You will assist the General Manager in managing day-to-day operations, leading a team, and driving key business results, including guest experience, profitability, and team engagement.

Key Responsibilities

• Leadership & Team Development
  • Assist in recruiting, training, and developing crew and shift managers.
  • Foster a positive, inclusive work environment.
  • Lead by example, ensuring company policies and procedures are followed.
• Guest Experience & Service Excellence
  • Ensure top-tier customer service by coaching and supporting team members.
  • Handle guest concerns and resolve issues effectively.
  • Monitor speed of service and restaurant cleanliness.
• Operations & Business Performance
  • Assist in inventory management, ordering, and waste control.
  • Ensure food safety and health regulations are met.
  • Monitor and analyze key business metrics (sales, labor, costs) to optimize efficiency.
• Cash & Asset Management
  • Assist in daily cash handling, deposits, and financial reporting.
  • Maintain security protocols to prevent loss and ensure compliance.

Qualifications & Skills

• Previous leadership experience in a fast-paced, customer-focused environment.
• Strong communication and problem-solving skills
• Ability to lead and motivate a team in a high energy setting.
• Basic understanding of business operations, inventory management, and financial reporting.
• Flexibility to work varying shifts, including weekends and holidays.

Why Join Us?

• Competitive salary and performance incentives.
• Opportunities for career growth and advancement.
• A fun, fast-paced work environment with a supportive team.
• Employee meal discounts and benefits.