Assistant Manager

CHAMPS SPORTS; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading sporting goods retailer in Mississauga seeks a Retail Manager to lead the store team and provide exceptional customer service. Responsibilities include coaching staff, ensuring product knowledge, and maintaining high standards of merchandising and operations. The ideal candidate has at least 1 year of experience in retail, demonstrating strong leadership and customer engagement skills. Flexible availability is required.

Benefits

Rate of Pay: $22.35 / hour

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Confident in engaging customers for an elevated experience.
• Resourceful in responding to changing retail demands.
• Strong cognitive and mathematical skills.

Responsibilities

• Coaching and motivating the team to drive sales.
• Ensuring high customer satisfaction and excellent sales service.
• Delivering merchandising, visual, and operational expectations.
• Acting as a partner between customers and store leadership.

Skills

Leadership

Customer service

Sales motivation

Product knowledge

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• Rate of Pay: $22.35 / hour
• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities

In compliance with Bill 190