Assistant Bakery Manager

Farm Boy Inc.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading fresh food retailer in Toronto is seeking a dedicated team member to assist management in achieving store goals. The role emphasizes superior customer service, team support, and maintaining a clean department environment. Successful candidates will have at least one year of supervisory experience, excellent communication skills, and the ability to work in fast-paced settings. Fluency in English and French is a plus. This position requires flexibility with work hours, including weekends and holidays.

Qualifications

• Completion of a post-secondary program with emphasis in business.
• 1 year of supervisory or management experience.
• Fluency in English and French shall be considered an asset.

Responsibilities

• Provide superior customer service aligned with company vision.
• Assist in team development through training and recognition.
• Communicate with team regarding product knowledge and safety.
• Maintain department cleanliness and support office management.
• Work flexible hours including weekends and holidays.

Skills

Organizational skills

Interpersonal skills

Analytical skills

Effective communication

Decision-making abilities

Fast-paced work capability

Education

Post-secondary program in business

Job description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
• Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures and Health and Safety.
• Floor support and supervision, including serving customers, merchandising and rotation, breaks and general department cleanliness.
• Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll).
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
• Excellent organizational, interpersonal and analytical skills.
• Clear and effective communication style, both written and oral.
• Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
• Ability to learn manual and automated systems/tools.
• Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Providing service to several people or departments, working under many simultaneous deadlines.
• Required to stand and walk for long periods of time during shift.
• Required to lift, carry or handle heavy objects.

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.