Area Manager, Occupational Rehabilitation

Lifemark; Vancouver; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A major rehabilitation services provider in Canada is looking for an Area Manager, Occupational Rehabilitation (Physiotherapist) to oversee multiple clinics in British Columbia. This role requires strong clinical judgment and business acumen to drive operational excellence while leading a team. The ideal candidate will ensure the delivery of quality rehabilitation services, foster a collaborative clinic culture, and manage relationships with key stakeholders. A hybrid work model with regular travel is required, and preference will be given to those with ties to the Interior region.

Qualifications

• Experience leading multi-site clinical operations.
• Background in occupational rehabilitation or insurer-funded programs.
• Proven people leadership with a coaching mindset.

Responsibilities

• Provide operational oversight across clinics.
• Drive P&L performance and margin optimization.
• Lead and coach Clinic Directors to foster a supportive culture.
• Ensure consistent delivery of Occupational Rehabilitation programs.

Skills

Strong clinical judgment

Business acumen

People leadership

Communication skills

Problem-solving skills

Education

Registered Physiotherapist in good standing with the College of Health and Care Professionals of BC (CHCPBC)

Job description

Area Manager, Occupational Rehabilitation (Physiotherapist) – Interior British Columbia

Location: Interior BC
Model: Hybrid | Travel required across 4–6 clinic locations
Reports to: Provincial Leader, British Columbia

About Lifemark Health Group

At Lifemark, we believe movement is the foundation of a better life. As Canada’s largest rehabilitation company, we support people through injury recovery and functional rehabilitation that restores confidence, independence, and quality of life. Our clinicians and leaders work together to deliver evidence-based care that makes a meaningful difference for patients, partners, and communities.

Lead with clinical credibility. Drive operational excellence.

The Opportunity

This is a new leadership role for British Columbia and a key investment in our Interior region. Priority consideration will be given to candidates living in the Interior of BC, or those with strong ties to the region, recognizing the importance of local insight, community presence, and regional leadership.

We are seeking a Physiotherapist (registered in the Province of British Columbia) to step into a senior operational leadership role overseeing approximately five Occupational Rehabilitation-focused clinics across the Interior. This network delivers structured, evidence-based services for ICBC, WorkSafeBC, insurers, and employer partners, including return-to-work (RTW) programming, MVA-related assessments, and functional restoration services.

This role is designed for a clinician-leader who brings strong clinical judgment, business acumen, and people leadership. Reporting to the Provincial Leader, you will partner closely with Clinic Directors, providing operational oversight, coaching, and strategic support, and ensuring consistent program delivery, strong financial performance, and a positive, high-performing clinic culture.

This role will have the opportunity to maintain a small, part-time clinical caseload within the network. Remaining connected to patient care supports informed decision-making, credibility with teams, and continuous improvement across clinics.

The Clinics You’ll Support

The Interior BC network includes:

• High-volume occupational rehabilitation clinics serving ICBC, WorkSafeBC, and third-party funders
• Multidisciplinary teams of Physiotherapists, Occupational Therapists, Kinesiologists, Psychologists, and administrative professionals
• Established referral relationships supporting complex injury management, including chronic pain and prolonged recovery
• Community-embedded clinics with strong reputations and experienced teams

This environment requires leadership that balances clinical integrity, stakeholder expectations, and business performance.

What You’ll Do

Operational & Financial Leadership

• Provide day-to-day operational oversight across 4–6 clinics
• Drive P&L performance, utilization, and margin optimization
• Monitor KPIs related to growth, efficiency, outcomes, and staff retention
• Identify operational risks and implement sustainable, practical solutions

People & Culture Leadership

• Lead, coach, and support Clinic Directors
• Foster a culture of collaboration, accountability, and psychological safety
• Partner with HR and Talent Acquisition on recruitment, retention, and succession planning

Clinical & Program Excellence

• Ensure consistent delivery of Occupational Rehabilitation programs aligned with Lifemark standards
• Support clinics in managing complex cases and insurer/employer expectations
• Promote interdisciplinary collaboration and evidence-based practice

Stakeholder & Growth Leadership

• Build and maintain strong relationships with WorkSafeBC, ICBC, insurers, employers, and referral partners
• Support service reviews, feedback management, and contract discussions
• Contribute to regional growth initiatives, service expansion, and program development

What You Bring

• Registered Physiotherapist in good standing with the College of Health and Care Professionals of BC (CHCPBC) (required)
• Strong business acumen, including P&L oversight or influence
• Experience leading or supporting multi-site clinical operations
• Background in occupational rehabilitation, private practice, or insurer-funded programs
• Proven people leadership with a coaching, development-focused mindset
• Excellent communication, relationship-building, and problem-solving skills
• Comfort working in a hybrid role with regular regional travel

About Lifemark

For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada. With 325+ clinics and 6,000 professionals, we deliver community-based care through a culture rooted in collaboration, innovation, and clinical excellence.

Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw family of companies, helping create a connected, patient-first healthcare ecosystem that improves access and outcomes for Canadians nationwide.