Architecture & User Experience (UX) Designer Expert

Mindlance; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading financial services company is seeking a UX Designer/Product Designer for a hybrid role in Toronto. The position involves creating UX/UI concepts for AI-driven applications, collaborating with product teams, and advocating for user-centered design decisions. Candidates should possess strong UX/UI experience, advanced proficiency in Figma, and the ability to work with ambiguous requirements. This role offers an opportunity to contribute significantly to product development at the early stages.

Qualifications

• Strong UX and UI design experience required.
• Proven ability to work with poorly defined requirements.
• Strong portfolio demonstrating design thinking and problem-solving.

Responsibilities

• Partner with Product to understand complex business and security problems.
• Create end-to-end UX/UI concepts for AI-driven applications.
• Design experiences without pre-existing personas or artifacts.

Skills

UX design

UI design

Figma proficiency

Communication skills

Stakeholder management

Job description

Job Details

Industry: Banking/Financial
Job Title: UX Designer/ Product Designer
Duration: 9+ Months
Location: Hybrid – Toronto, ON, CAN

Job Description

• This role sits within the Global Cyber Security – AI Transformation team and plays a critical role at the very start of the product lifecycle.
• The designer will help define experiences for AI-driven and LLM-powered internal security products, often starting from a blank slate with little to no existing UX artifacts.
• Operating in a factory-style delivery model, this position requires a strong product mindset, comfort with ambiguity, and the ability to translate loosely defined business problems into clear, usable design solutions.

Roles & Responsibilities

• Partner with Product to understand complex business and security problems at early concept stages
• Create end-to-end UX/UI concepts for AI-driven and LLM-powered applications
• Define user flows, interaction patterns, and UI frameworks from scratch
• Design experiences without pre-existing personas, journeys, or artifacts
• Collaborate with AI Engineers to support LLM proof-of-concepts
• Work closely with Application Development teams to productionize designs
• Communicate design rationale clearly to technical and non-technical stakeholders
• Advocate for user-centered, business-driven design decisions throughout the lifecycle

Must Have

• Strong UX and UI design experience (both equally important)
• Advanced Figma proficiency, including:
  • High-fidelity design execution
  • Component-based and design-system thinking
  • Excellent communication and stakeholder management skills
• Proven ability to work with:
  • Poorly defined or ambiguous requirements
  • Multiple domains and user personas
  • Strong portfolio demonstrating design thinking and problem-solving, not just visual output
• Awareness of modern UX patterns, especially:
  • Chat-based interfaces
  • Conversational UX
  • AI-driven product experiences (conceptual understanding minimum)

Nice to Have

• Technical writing exposure, including:
  • UI copy and labeling
  • Design or product documentation
  • API documentation familiarity (bonus)
• Experience with:
  • AI / LLM-powered products
  • Chatbots and conversational dashboards
  • Data visualization concepts
• Interest in frontend development (optional / unicorn skill, not mandatory)

EEC

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.