AppOps, Senior Specialist (Release / Deployment)

Interac Corp.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading Canadian financial technology company in Toronto seeks an experienced Senior Specialist for their AppOps team. The role focuses on driving and maintaining high-performance payment systems and requires expertise in Site Reliability Engineering and CI/CD practices. Candidates should have a relevant Bachelor's degree and experience with tools like Git, OpenShift, and Kubernetes. Join us to contribute to innovative financial solutions.

Benefits

Performance-driven compensation

Range of benefits and perks

Professional growth opportunities

Qualifications

• Expertise with version control systems (e.g., Git).
• Experience with CI/CD automation and Kubernetes.
• Strong understanding of Continuous Integration and Continuous Delivery pipelines.

Responsibilities

• Lead, implement and automate application deployments across all environments.
• Perform hands-on configuration and troubleshooting of components.
• Develop detailed release and implementation documentation.

Skills

Site Reliability Engineering

Agile development

CI/CD automation

Monitoring and logging tools

Scripting languages (PowerShell, Python)

Education

Bachelor’s degree in computer science, Information Technology, or related field

Tools

Git

Red Hat OpenShift

PostgreSQL

Kubernetes

Docker

Job description

Overview

AppOps, Senior Specialist (Release / Deployment) at Interac Corp. Join to apply for the AppOps, Senior Specialist (Release / Deployment) role at Interac Corp. Interac designs and delivers products and solutions that give Canadians control over their money and shape the future of the digital economy in Canada. We are seeking a hands-on application lead with advanced expertise in Site Reliability engineering and Enterprise Application Integration to drive and maintain high-performance payment systems.

You will work with technical teams to deliver and maintain cutting-edge payment solutions and ensure production readiness and reliability across environments.

Responsibilities

• Leading, implementing and automating application deployments end to end across all environments (UAT, Production, etc.).
• Perform hands-on configuration and troubleshooting of components including maintenance, upgrades and proactive intervention to ensure high availability and stability of the service.
• Developing detailed release / implementation and technical documentation and ensure compliance with audit and security policies / controls.
• Work closely with Product, Development, Testing, QA and Operations teams to ensure final release / code version performance and stability prior to deployments.
• Manage and mitigate risks and resolve issues that affect release scope, schedule, and quality, ensuring zero client and service impact for all releases and deployments.
• Represent Release and deployment through TCAB, ExCAB and lead post-implementation reviews with Agile squads, ensuring continuous enhancements of the release and deployment process.
• Implement release and deployment best practices and drive continuous improvements and efficiencies in deployment pipelines.
• Drive, implement and prioritize application stability and service automation / optimization initiatives ensuring adherence to SLAs and customer journey metrics.
• Optimize application performance using monitoring / diagnostic tools and data-driven insights to continually improve service excellence.
• Develop and implement scalable solutions to reduce manual intervention and streamline deployment validations and availability (self-healing, auto-scaling, etc.).
• Integrate and streamline all aspects of Application Operations to improve build, development, and testing processes.
• Respond to and quickly resolve escalated issues, participate in 24/7 on-call production support, and mitigate risk and impact to production systems.
• Coordinate change activities across infrastructure, platform, application and third-party providers as an ITIL-aligned Service Integrator (SI).
• Oversee release quality across all workstreams and environments (Non-Prod, Pre-Prod, Production) and coordinate release plans among stakeholders.
• Participate in technology currency and capacity planning and ITIL-related activities; provide metrics on release process effectiveness and recommendations for optimization.

You’ll bring

• Bachelor’s degree in computer science, Information Technology, or related field.
• Expertise with version control systems (e.g., Git) for managing codebases.
• Experience with Red Hat OpenShift and PostgreSQL databases.
• Expertise with CI / CD automation and Kubernetes / containerization (e.g., Docker).
• Experience with scripting (PowerShell, Python, Ansible).
• Experience with monitoring, logging and tools such as Azure Monitor, Splunk, Dynatrace, etc.
• Strong understanding of Continuous Integration and Continuous Delivery pipelines.
• Solid knowledge of Agile development and frameworks (e.g., JIRA, GitHub).
• Background in build integration, testing and automation strategies.
• Understanding of SDLC including release planning, release processes, software testing, deployment, maintenance / support.
• Familiarity with open-source packages (e.g., Spring, Apache) and data formats (JSON, XML).
• Able to analyze data, identify and mitigate risk to production systems; strong written and verbal communication skills.
• Team-oriented with ability to engage stakeholders and work in a collaborative environment.
• Structured ITIL approach.

Nice to Have

• Site Reliability Engineering (SRE) Certification
• Microsoft Certified: Azure Administrator Associate (or equivalent AWS, GCP)
• Experience with AWS services migration and support
• Experience working in Agile squads
• Experience with OpenShift
• Experience in Financial and Payments services
• ITIL Certification

How We Work

We value exceptional people with great ideas. Our culture encourages excellence and rewards contributions with:

• Connection: You’re surrounded by talented people who share a common goal.
• Core Values: They define us and guide how we work.
• Compensation & Benefits: Pay is driven by performance; a range of benefits and perks are provided.
• Education: We invest in your growth to help you excel.

Interac requires employees to complete a background check through a service provider, including Canadian criminal record check, public safety verification, Canadian ID cross-check, 5-year employment verification, education verification, and, if applicable, credit inquiry and social media check.