Animal Care Attendant - Temporary Full-Time

Thunder Bay; Northwestern Ontario; On-site; CAD 38,000 - 45,000; Full time

Job summary

A municipal government is seeking an Animal Care Attendant to provide care for animals in the Pound and support municipal enforcement services. Responsibilities include feeding, vaccinations, and maintaining shelter hygiene. The ideal candidate should have a secondary school diploma and experience in animal care, along with excellent customer service skills. This role may require working irregular hours and shifts.

Qualifications

• Must have experience in professional handling of animals.
• Excellent public interaction skills required.
• Availability for irregular hours and shifts.

Responsibilities

• Provide care and maintenance for animals in the Pound.
• Assist in administering animal care adoption content on social media.
• Perform janitorial duties and customer reception tasks.

Skills

Excellent customer services skills

Basic skill in word processing and spreadsheets

Ability to work independently and in a team

Self-starter with organizational skills

Valid Ontario Drivers Licence

Competent within Occupational Health and Safety Act

Education

Secondary School graduation

One year experience in animal care

Tools

Animal care certification

Experience with animal enrichment

Job description

Position Summary

Under the general supervision of the Manager – Licensing & Enforcement and technical direction and guidance of the Leadhand – Animal Care Attendant, performs tasks related to the care, maintenance and well being of all animals in the Pound, and provides administrative support assistance for the Municipal Enforcement Services section.

Major Responsibilities

• Performs animal care services, such as feeding, shelter hygiene, vaccinations, dietary needs, animal enrichment, minor medical and health care treatments.
• Checks animals for signs of illness and/or injuries while performing work duties.
• Performs janitorial services such as sweeping, mopping floors, garbage removal, cleaning animal kennels, and general cleaning services.
• Serves public by showing stray and adoptive animals.
• Assists in administering content related to animal care adoption and return of animals on all social media platforms.
• Facilitates transportation of animals to and from appointments, animal transfers and any other external animal movements as required.
• Provides back-up support for processing payments related to the municipal animal pound, including handling both cash and electronic transactions.
• Provides back-up support for maintaining and issuing animal licenses and tracking records using case management software and applicable databases.
• Provides back-up support for reception duties such as answering the telephone and responding to customers’ inquiries to Municipal Animal Pound.
• Provides information regarding City animal regulations and responsible pet ownership.
• Liaises with other animal care groups, including rescue groups, shelters, veterinarians and suppliers, as directed.
• Performs such other related duties as may be assigned.

Qualifications

Education/Experience

• Secondary School graduation; and
• One year experience in the professional handling and caring of animals

Skills/Abilities

• Excellent customer services skills and the ability to deal with the public in a tactful and courteous manner
• Must be at a basic skill level in word processing and spreadsheet software
• Ability to work independently and as part of a team
• Self-starter with proven organizational and time management skills
• Must possess and maintain a valid “G” Ontario Drivers Licence, or equivalent
• Must be competent within the meaning of the Occupational Health and Safety Act

Assets

• Animal training or animal care certification
• Experience with animal enrichment

Conditions of Employment

• Must remain a competent driver as defined by the Corporation
• May be required to provide a successful driver’s record (uncertified)
• Will be required to work shifts, irregular hours, weekends and holidays
• Must undergo a Criminal Record and Judicial Matters Check (CRJMC)

General Information

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women.

Ontario Human Rights Code

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

Accommodation

Reasonable accommodations are available upon request for all parts of the recruitment process.

Privacy

Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]

Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date.

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Job Specific Information

Should this temporary vacancy be filled by a regular full-time employee, seniority and benefits will continue in the normal manner and the regular employee will continue to maintain normal, full-time status for the duration of the appointment.

If it becomes known that the position is permanent, it will be reposted and filled in the normal fashion.