Analyst, System and infrastructure operations, maintenance and development

Desjardins Group; Lévis; On-site; CAD 70,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems and Infrastructure Operations Analyst to enhance IT efficiency. In this role, you will design, configure, and maintain business solutions while ensuring quality assurance across various projects. Your expertise will guide clients in defining their needs and developing strategies for complex IT solutions. This position offers a collaborative environment where your analytical skills will shine, and you will play a pivotal role in optimizing standards and policies. If you are passionate about technology and quality assurance, this opportunity is perfect for you.

Benefits

Competitive Salary

Annual Bonus

Flexible Vacation

Defined Benefit Pension Plan

Group Insurance

Health and Wellness Reimbursement

Telework Equipment Reimbursement

Qualifications

• 6+ years of relevant experience in systems and infrastructure.
• Strong knowledge of quality assurance and IT solutions.

Responsibilities

• Analyze and interpret data for IT solutions and quality assurance.
• Develop and oversee complex quality assurance strategies.

Skills

Analytical Skills

Quality Assurance

Data Analysis

Problem-Solving

Education

Bachelor's Degree in a Related Field

Job description

Analyst, System and Infrastructure Operations, Maintenance, and Development

As a systems and infrastructure operations, maintenance, and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade, and test the quality of business solutions, computer networks, management systems, programs, and database servers based on the organization's needs. You analyze and diagnose issues related to controls, quality assurance, and large-scale deliveries and rollouts. You provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies, and programs. You recommend implementation plans and actively help establish and implement multiple quality assurance strategies for business solutions in a large-scale and highly complex focus area.

Your projects and initiatives require extensive, in-depth knowledge of your line of work. You direct and guide work to meet objectives, solve highly complex problems using your analytical skills and comprehensive understanding of your line of business and the organization. Coordination is critical, involving interaction with many stakeholders across various fields. You lead and serve as a systems specialist for your unit, clients, and practitioners. More specifically, you will be required to:

1. Help clients define their needs. Analyze and interpret data to inform decision-making on IT solutions and best practices for quality assurance and application development.
2. Develop complex quality assurance execution strategies, determine their scope, and write procedures and guidelines.
3. Analyze risks, write highly complex reports and test cases, propose solutions, and make recommendations. Serve as a specialist on implementing recommendations.
4. Oversee the implementation of action plans to address issues according to rules and parameters.
5. Represent the sector in quality assurance practices when dealing with other Desjardins Group or non-Desjardins bodies.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan providing predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Other combinations of qualifications and experience may be considered
• Knowledge of French is required

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. Our teams should reflect the diversity of the members, clients, and communities we serve.

If there's anything we can do to make the recruitment process or the job more accessible, please let us know. We can provide accommodations at any stage. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-04-30

About the company

The Desjardins Group is a Canadian financial services cooperative and the largest federation of credit unions in North America.