Analyst, Digital Identity Management, Digital Channels, Global Transaction Banking - Toronto, ON

Scotiabank; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading financial institution in Toronto is seeking an Analyst in Digital Identity Management to lead the delivery of secure authentication experiences for Digital Banking. This role focuses on collaborating across teams to ensure exceptional user experience while maintaining robust security. Candidates should have 3-5 years of product management experience in digital banking, along with a can-do attitude and strong problem-solving skills. The position offers the opportunity to make a significant impact in a fast-growing team.

Benefits

Flexible benefit programs

Inclusive and accessible environment

Holistic well-being focus

Qualifications

• 3–5+ years of Product Management experience in cash management or digital banking.
• Experience in end-to-end delivery of technology-driven products or services.
• Knowledge of Digital Identity within Cash Management is a strong asset.

Responsibilities

• Lead the strategy and delivery of secure authentication experiences.
• Define and prioritize features based on business value and customer impact.
• Collaborate with UX and design experts to deliver intuitive experiences.

Skills

Product Management

Digital banking

Problem-solving

Communication

Organization

Tools

Mural

Job description

Analyst, Digital Identity Management, Digital Channels, Global Transaction Banking - Toronto, ON

Requisition ID: 243187

Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for acquisitions, business expansions, wealth monetization, and working capital enhancement. With a national presence in Canada in major markets, Roynat assists growth-oriented companies in reaching their goals across a wide range of industries.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

As a Analyst, Digital Identity Management on our Access and Authentication team, you’ll lead the strategy and delivery of secure, seamless authentication experiences for Digital Banking. Your work will directly influence how customers access and interact with our platforms, ensuring both exceptional user experience and robust protection. This is a highly collaborative role with visibility across the Scotia Connect Platform and multiple business lines.

What You’ll Do:

• Ensure all initiatives align with the Access and Authentication strategy, vision, and roadmap, while contributing to its evolution with Product and Technology teams.
• Define and prioritize features, themes, and epics based on business value, risk, and customer impact.
• Maintain a transparent and well-groomed backlog that reflects both short-term deliverables and long-term goals.
• Create detailed user stories and acceptance criteria to ensure clarity and readiness for development.
• Foster a shared understanding of requirements across your squad and actively participate in agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.
• Collaborate with UX and design experts to deliver intuitive, frictionless authentication experiences that balance usability and security.
• Advocate for accessibility and customer-centric design principles in all digital journeys.
• Work closely with Risk, Compliance, and Legal teams to ensure all solutions meet evolving regulatory, legal, and internal policy requirements.
• Act as the primary liaison between business lines, technology teams, and external partners, ensuring clear communication of goals, progress, and priorities.
• Manage stakeholder expectations, resolve conflicts, and maintain alignment on objectives across diverse audiences.
• Partner with Sales, Marketing, and Support teams to define go-to-market strategies and ensure successful product launches.
• Monitor product performance post-launch using KPIs and customer feedback, and continuously iterate to improve functionality and user experience.

What You’ll Bring:

• 3–5+ years of Product Management experience in cash management or digital banking.
• Experience lead end-to-end delivery of technology-driven products or services.
• Embrace a can-do mindset, adapt quickly, and pivot when necessary.
• Bring experience in web, mobile, or microservice development, with a focus on fraud and security.
• Communicate clearly and influence stakeholders at all levels.
• Excel at problem-solving, organization, and attention to detail.
• Have experience building roadmaps using tools like Mural.
• Knowledge of Digital Identity within Cash Management is a strong asset.

#LI-Onsite #GTB2025

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work & life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.