Amusement Cashier - The Rec Room Masonville

Cineplex; London; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading entertainment company is seeking an Amusement Cashier for The Rec Room in London, Ontario. Responsibilities include providing excellent service, handling cash transactions, and maintaining the counter. Ideal candidates should have customer service experience and good communication skills. This position requires working varied shifts and interacting with guests of all ages.

Qualifications

• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Quick addition skills.
• Problem-solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Responsibilities

• Ensure counter is well maintained and cleaned.
• Deliver exceptional service and entertainment experience.
• Upsell retail items and educate guests.
• Process transactions and handle cash.
• Set up and tear down for events.
• Ensure guests are aware of pricing and policies.

Skills

Attention to detail

Customer service experience

Quick addition skills

Problem-solving skills

Good communication skills

Management of counter

Job description

Overview

Work location: Masonville London TRR
City: London

Cineplex is a leading entertainment and media company operating across Film Entertainment and Content, Amusement and Leisure, and Media sectors. Cineplex is Canada's largest and most innovative film exhibitor, with venues across the country and diverse businesses including Cineplex Store, The Rec Room, WorldGaming, Playdium, and Topgolf collaborations.

We are looking to expand our team with The Rec Room concept, featuring attractions, live entertainment, casual dining, and interactive experiences.

Job Description

Cineplex Entertainment, headquartered in Toronto, Ontario, is recruiting for the position of Amusement Cashier - The Rec Room Masonville, reporting to the Amusement Manager - The Rec Room Roundhouse. This position is based at our London Rec Room located at 1680 Richmond St, London Ontario.

The Amusement Cashier will promote an outstanding entertainment experience to guests in accordance with The Rec Room standards, ensure all transactions are entered correctly per Rec Room policies, and be well versed in Rec Room offerings to educate guests on maximizing their visit.

Responsibilities

• Ensure counter is well maintained, cleaned and well stocked.
• Deliver exceptional service and entertainment experience to guests.
• Upsell retail items as well as prizing and help guests understand how the product functions.
• Cash handling and processing transactions in accordance with Rec Room standards and cash handling procedures.
• POS procedures.
• Set up and tear down for functions, events and activities.
• Ensure guests are aware of pricing for special events, promotions and daily events.
• Ensure guests adhere to site and Health and Safety policies and procedures.
• Effectively handle and relay guest inquiries, questions, and concerns to Supervisors.

Qualifications

• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Quick addition skills.
• Problem solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Work Conditions

• Working varied shifts.
• Working alone for full shifts.
• Bend and lift up to 50 lbs.
• Working with guests of all ages.

Additional Information

Interested applicants please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex’s standard recruitment process, suitable candidates will be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

Inclusion & Diversity

Cineplex and its affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage applications from all walks of life and value the differences, experiences, knowledge, and talents that contribute to our culture.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities. If you require accommodation at any stage of the hiring process, please contact us at 416-323-6600 or via email at [e-mail].