AMDSB - OSSTF-ESSP - Computer Trainer

Avon Maitland District School Board; Seaforth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading educational institution in Seaforth, Ontario, is seeking a Computer Trainer to provide technical support and training for the Student Information System (SIS). This permanent position requires a strong background in SIS processes and excellent communication skills. The ideal candidate should possess community college technical training and be able to travel to various sites as needed. The position offers a competitive salary and comprehensive benefits, fostering a collaborative and inclusive environment.

Benefits

Health & Dental Benefits

Employee Assistance Program (EAP)

Pension Plan

Qualifications

• Completion of one year community college technical training program.
• Proven experience with SIS processes and procedures.
• Excellent working knowledge of SM and Safe Arrival.

Responsibilities

• Provide technical support and training to SIS users.
• Manage and document SIS-related issues.
• Support the creation of enrolment reports.

Skills

Excellent working knowledge of SIS processes

Proven professional communication skills

Problem-solving abilities

Teamwork and collaboration

Ability to learn new technologies

Education

Completion of community college technical training

Tools

Student Information System (SIS)

School Messenger (SM)

Job description

OSSTF-ESSP - Computer Trainer

Permanent Position

Avon Maitland District School Board (AMDSB) provides first class education to students and families throughout Huron and Perth Counties. We aim to engage, inspire, and innovate, in all that we do! We are always learning! Our work is guided by a Strategic Plan and highlights 3 main areas of focus that enable our students and staff to say: I am prepared. I am well. I am engaged.

Our vision is to engage, inspire, innovate, because we are always learning.

We are accepting applications for the following 1.0 FTE permanent Computer Trainer at the Learning Resource Centre in Clinton, Ontario.

Hours of Work: 40 hours per week, 12 months per year

Start Date: As soon as possible

Rate of Pay: $29.12 - $32.23 per hour (level 6) as per the OSSTF-ESSP Collective Agreement

Vacancy Status: Current vacancy

Essential Functions And Responsibilities

• Supporting users of the Student Information System (SIS):
• Providing technical support and training to SIS users in response to identified difficulties or new processes by communicating electronically and in person with users.
• Investigating, identifying, documenting and resolving SIS problems.
• Providing suggestions to optimize the use of the SIS to meet end-user needs (ie. performing queries, running reports, maintaining up-to-date and accurate student enrolment, attendance and achievement records, etc.).
• Maintaining data integrity of the SIS through training, documentation and auditing of data accuracy throughout the year.
• Supporting schools with creating and verifying enrolment reports.
• Supporting teaching staff with the completion of student report cards.
• Supporting Principals with the building of next year's schedules, report card review and incident reporting.
• Setting up and maintaining the SIS reporting terms.
• Supporting end of year rollover of the SIS.
• Supporting users of School Messenger (SM)
• Providing technical support and training to SM users including troubleshooting of issues related to creating broadcasts, attendance reporting, Safe Arrival, account creation and notifications.
• Review and understanding of software updates, including training of school staff.
• Maintaining and updating documentation for SM.
• Managing user records, as well as providing technical support to teachers and administrators, for mVAL.
• Consulting user guides, technical manuals, the software supplier and other resources to research and implement solutions for the SIS and SM.
• Creation and maintenance of instructional documentation for school staff (clerical, teachers, principals) for use of the SIS and SM.
• Managing user accounts for the SIS and SM, including access and right to information
• Provided specialized support for all applications and interfaces within the Student Information System product suite, as well as related parent tools for home notification and reporting of student attendance, to school staff (administrators and teachers) to support data to day operations.
• Assisting and supporting the creation, uploading and verification of data and batch files for ONSIS submissions.
• Training of new school-based staff in SIS and SM processes and procedures.
• Participating as a collaborative team member.
• Other related duties as required.

The Ideal Candidates Will Possess

• Completion of one year community college computer technical training program plus up to two years related experience or combination of experience, education and training that is considered equivalent.
• Excellent working knowledge of the yearly SIS tasks required of an Elementary or Secondary School Office Secretary.
• Extensive SIS experience, including the creation and verification of enrolment reports, report cards and student transcripts.
• Proven working knowledge of SIS processes and procedures.
• Excellent working knowledge of SM and Safe Arrival.
• Travel, as required, to any site within the system.
• Some flexibility in work schedule as required in accordance with the ESSP Collective Agreement.
• Ability to problem-solve, prioritize and multi-task in a busy environment.
• Ability to learn new software and related technologies.
• Proven professional, interpersonal, oral and written communication skills, and a high degree of confidentiality.
• Demonstrated ability to work co-operatively in a team environment.
• Must have a vehicle and a valid driver's licence in good standing.

Note – a Criminal Reference Check is part of the requirement process.

Why Join AMDSB?

• We believe our students are at the core of what we do; we are committed to creating inclusive, inspiring and innovative learning environments.
• Great work culture with staff who embrace and seek meaningful careers.
• Work with a diverse and dynamic team that fosters a culture of belonging and collaboration.
• Competitive benefits and pension:
  • Health & Dental Benefits:
    • Benefits are provided through Ontario Teachers Insurance Plan (OTIP)
  • Comprehensive short-term and long-term disability coverage plans
  • Employee Assistance Program (EAP) through TELUS which includes:
    • 24/7 Confidential Support
    • Access to information on personal fitness, nutrition, career, financial and legal advice; relationship & family support, and overall wellbeing resources.
  • Pension Plan: Defined pension plan through the

Join our team! Apply today.

Interested applicants are requested to apply through.

If you require assistance with your application, please call customer service at 1-877-900-5627.

Please note that your application has not been successfully submitted until it appears in your Job Application Log. Click the [Apply] button on the bottom right-hand corner of the job description page to view this.

We thank all applicants for their interest in opportunities with the Avon Maitland District School Board. Contact will be made with applicants whose experience and qualifications most closely match the requirements of the position.

Communication with short-listed applicants will be made through the contact information provided on the applicant's profile page.

The AMDSB is committed to equity in employment and equitable hiring practices that allow us to engage qualified staff who reflect diversity. We will make any reasonable accommodation, based on any of the human rights protected grounds, to support candidates to participate in the hiring process, upon request.

Dr. Graham Shantz, Director of Education