Airline Customer Service Team Lead

Executive Aviation; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading aviation services provider located in Canada seeks a Flight Leader to oversee Customer Service Agents and ensure the success of flight operations at Abbotsford International Airport. The ideal candidate will have airline experience and strong customer service skills, facilitating a positive experience for travelers. The role involves hands-on leadership, mentoring, and adherence to airline procedures. Competitive salary and growth opportunities are offered, alongside comprehensive health benefits and airline flight perks.

Benefits

Comprehensive health benefits

Fantastic flight benefits

Earning potential from competitive wages

Qualifications

• At least 2 years of experience in a similar role.
• Strong customer service skills and attention to detail.
• A RAIC/Security Clearance pass is required.

Responsibilities

• Supervise the team of Customer Service Agents when needed.
• Manage passenger boarding according to airline procedures.
• Assist with passenger complaints in a courteous manner.

Skills

Customer service skills

Attention to detail

Job description

A leading aviation services provider located in Canada seeks a Flight Leader to oversee Customer Service Agents and ensure the success of flight operations at Abbotsford International Airport. The ideal candidate will have airline experience and strong customer service skills, facilitating a positive experience for travelers. The role involves hands-on leadership, mentoring, and adherence to airline procedures. Competitive salary and growth opportunities are offered, alongside comprehensive health benefits and airline flight perks.