Air Operations & Partnerships Leader

Kensington Tours; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A travel company in Toronto is seeking a Director of Air Operations and Partnerships. This pivotal role involves supporting Air for Kensington Air and White Label Air, focusing on efficiency and strategic initiatives. As the operational lead, the candidate will improve workflows and performance monitoring, while fostering relationships across the travel sectors. Ideal candidates should have extensive experience in retail travel, proficiency in GDS systems, and strong analytical skills. This position offers an exciting opportunity to shape the future of air operations.

Qualifications

• Extensive experience in a retail travel or air contracting environment.
• Proficiency in at least one GDS: Sabre, Amadeus, Apollo, or Worldspan.
• Strong analytical capability with experience creating dashboards and KPI reporting.
• Proven ability to solve problems using structured reasoning and data interpretation.
• Skilled communicator who can influence peers and present findings.
• Demonstrated aptitude for technology adoption and improvement.

Responsibilities

• Support Kensington Air and White Label Air, ensuring operational efficiency.
• Act as the internal champion for Kensington Air to increase its usage.
• Improve efficiency of workflows through enhancements to booking systems.
• Monitor performance metrics and report on trends.
• Execute initiatives to maximize air contribution across the business.

Skills

Experience in retail travel or air contracting

GDS proficiency (Sabre, Amadeus, Apollo, Worldspan)

Analytical capability for KPI reporting

Problem-solving through data interpretation

Strong communication skills

Aptitude for technology adoption

Tools

Trip Case

Virtually There

Cornerstone

Job description

A travel company in Toronto is seeking a Director of Air Operations and Partnerships. This pivotal role involves supporting Air for Kensington Air and White Label Air, focusing on efficiency and strategic initiatives. As the operational lead, the candidate will improve workflows and performance monitoring, while fostering relationships across the travel sectors. Ideal candidates should have extensive experience in retail travel, proficiency in GDS systems, and strong analytical skills. This position offers an exciting opportunity to shape the future of air operations.