AI Learning Manager (12-month contract)

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 92,000 - 154,000; Full time

Job summary

A leading global consulting firm is seeking an AI Learning Manager in Toronto, Canada. This role involves leading innovative learning initiatives to advance AI transformation within the organization. The ideal candidate will have over 5 years of experience in L&D program management and proficiency with various learning technologies. Join this dynamic team to shape the future of learning and collaboration in AI-related projects.

Benefits

Competitive compensation

Coaching and feedback opportunities

Flexible work arrangements

Qualifications

• 5+ years of experience in an L&D program management role.
• Experience working with an LMS, preferably SuccessFactors.
• Bilingualism in English and French is an asset.

Responsibilities

• Collaborate to execute the AI L&D strategy.
• Lead the development of new programming.
• Monitor program logistics for diverse AI learning formats.

Skills

Project management

Adult learning theory

Organizational skills

Vendor management

Collaboration

Technology proficiency

AI knowledge

Analytical skills

Communication skills

Creative thinking

Education

5+ years in L&D program management

Tools

SuccessFactors

Excel

PowerPoint

Zoom

MS Teams

Office 360

SharePoint

Job description

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At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

With AI rapidly transforming industries and redefining the future of work, staying ahead of the curve is more crucial than ever. At EY Canada, we are at the forefront of this exciting transformation, empowering our people with cutting-edge tools, platforms, and processes to navigate the fast-paced changes brought about by AI.

As the AI Learning Manager (LM), you will be pivotal in advancing EY Canada’s AI transformation and executing innovative L&D initiatives. This role reports directly to the L&D Business Partner/AI and Innovation Learning Leader. Your efforts will be instrumental in ensuring our teams are equipped with the cutting-edge knowledge and skills required to excel in an ever-evolving landscape. Join us in shaping the future of work and contribute to a team that is committed to fostering innovation and continuous learning, building a better working world.

Your key responsibilities

• Collaborate with the Transformation Office team, Learning Leaders (LL) and L&D team to execute the AI L&D strategy, including conducting needs assessments with business and Talent leaders on a continuous basis
• Lead the development and deployment of net new programming, including onboarding and working with Subject Matter Resources, and curating available resources as needed
• Oversee program logistics for complex in-person, hybrid, or virtual AI learning formats taking event management best practices and adult learning principles into account
• Collaborate with technical experts to establish learning requirements by functional area, monitor uptake of learning offerings and adoption of tools, and define needs around additional L&D programming
• Monitor annual budget for select programs, reviewing invoices and ensuring accuracy of coding before sending for approvals and payment
• Represent EY Canada in a Global taskforce leading the successful rollout of new platforms and tools as they become available.

A successful candidate for the AI Learning Manager role at EY Canada will possess a unique blend of skills, experience, and attributes that enable them to thrive in a fast-paced, transformative environment. Here’s what we’re looking for:

Skills and attributes for success

• Stellar project management, time management, and prioritization skills - able to coordinate multiple projects/initiatives simultaneously and meet demanding timeframes
• Deep knowledge of adult learning theory and principles a must
• Strong organizational skills and exceptional attention to detail a must
• Strong vendor and facilitator management skills a must
• Proven ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel at executive levels, as well as support staff
• Demonstrated ability and confidence working with technology and learning new software
• Familiarity with key AI concepts, technologies and tools like EYQ and CoPilot
• Knowledge of how AI can be applied to drive business transformation process improvement a plus
• Ability to leverage data and analytics to inform learning strategies and measure the impact of AI upskilling initiatives
• Strong written and verbal communication skills and ability to work effectively with multiple groups across the Talent function and the business
• Demonstrated passion for continuous learning and staying updated with the latest advancement in AI and related technologies
• Ability to think creatively and innovatively about how AI can be integrated into L&D programs
• Strong coaching, consulting and facilitation skills
• Ability to support change
• Ability to handle sensitive information in a confidential manner
• Must have proven track record of successfully juggling competing priorities, multiple projects, and senior stakeholder with varying perspectives

What we look for

• 5+ years of experience in an L&D program management role
• Experience working with an LMS (preferably SuccessFactors) a plus
• Proficient in advanced capabilities in Excel (use of pivot tables and v-lookup) and PowerPoint
• Proficient in Zoom, MS Teams, Office 360 and SharePoint
• Bilingualism in English and French is an asset

What we offer you

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming – where you can shape the future with confidence for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

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