ADMN O 18R - Billing Application Analyst

Government of British Columbia; Victoria; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A government agency located in Victoria is seeking a Billing Application Analyst. In this role, you will provide technical support to ensure smooth operations within the forestry sector. Candidates should possess a diploma in computer science and experience with user support, databases, and troubleshooting. This position offers flexible work options, contributing to a diverse and inclusive workplace.

Benefits

Competitive benefits

Flexible work options

Professional development opportunities

Qualifications

• 2 years of related experience or equivalent education.
• Experience with user support and application troubleshooting.
• Recent experience writing systems-related documentation.

Responsibilities

• Provide technical support diagnosing data and application issues.
• Interface with various systems supporting the forestry sector.
• Facilitate business operations between industry and government.

Skills

User support

Data integrity

Troubleshooting

Database experience

Education

Diploma in computer science, business or public administration

Tools

Oracle

SQL

XML Spy

SQL Developer

Job description

The Team

Join the Timber Pricing team and be part of an established, dynamic group in the Billing Section. Comprising 13 dedicated staff within a larger branch of 42, you\'ll collaborate with professionals in IT, database analysis, contracting, and more. Our work ensures equitable revenue for the Crown, supporting applications that generate over $1 billion annually for the BC government. We value professional teamwork and inter-branch cooperation, creating a diverse and inclusive environment.

The Role

As a Billing Application Analyst at the Timber Pricing Branch, you will provide crucial technical and business support, diagnosing and solving complex data and application issues to ensure seamless operations in the forestry sector. This role is vital in maintaining public oversight and facilitating business between the industry and the Ministry. You\'ll be part of the Harvest Billing System, a cornerstone of the BC government, interfacing with multiple systems and adapting to evolving requirements. Your work will support the new Forestry Digital Services Program, modernizing legacy applications to meet the needs of Indigenous people, industry partners, NR ministries, and the public. With expert guidance and training, this position offers an exciting opportunity to drive innovation and impact in the forestry sector.

Qualifications

Education and Experience Requirements

• Diploma in computer science, business or public administration, plus 2 years of related experience. An equivalent combination of education and experience may also be considered.

Related Experience Includes:

• Experience with business applications including user support, data integrity, administrative functions, troubleshooting and user acceptance testing.
• Experience participating in, or contributing to, application development projects from either an information technology or an operational business process perspective.
• Recent, within the last 5 years, experience writing, editing and coordinating systems related documentation.
• Experience providing IT troubleshooting support and helping end users to use and understand computer hardware and software.
• Experience with relational databases, table structures, data types and query languages.

Preference may be given to applicants with the following:

• Experience with Oracle and SQL databases, table structures, data types and query languages.
• Experience or formal training in advanced Structured Query Language (SQL).
• Experience in the use of support software such as XML Spy and SQL Developer.
• Experience in the use of ECAS or GAS.

For questions regarding this position, please contact [e-mail].

About this Position

This position is based in Victoria. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. An eligibility list may be established to fill future temporary and permanent vacancies. A Criminal Record Check (CRC) will be required. Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply

Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.