Admitting - Switchboard Clerk - (222530)

Island Health; Duncan; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional healthcare provider in British Columbia is seeking an Admitting-Switchboard Clerk to perform a variety of duties, including admitting, switchboard operations, cashiering, and clerical tasks. The ideal candidate must have a Grade 12 education and two years of relevant experience. Skills in medical terminology and effective communication are essential, as well as the ability to manage multiple tasks and operate computerized systems. This role is critical in maintaining patient safety and service quality.

Qualifications

• Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
• Excellent verbal and written communication skills.
• Ability to organize and manage work effectively.

Responsibilities

• Perform admitting, switchboard, cashier, and reception duties.
• Utilize computerized systems for multi-site operations.
• Carry out clerical duties as required.

Skills

Keyboard at 45 wpm

Knowledge of medical terminology

Operate related equipment

Communicate effectively, both verbally and in writing

Deal with others effectively

Organize work

Physically carry out the duties of the position

Education

Grade 12 and two years' recent related experience

Job description

In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Utilizing a variety of computerized systems and applications for a multi-site operation, the Admitting‑Switchboard Clerk performs admitting, switchboard, cashier and reception duties as well as a variety of clerical duties.

QUALIFICATIONS: Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Keyboard at 45 wpm
• Knowledge of medical terminology
• Operate related equipment
• Communicate effectively, both verbally and in writing
• Deal with others effectively
• Organize work
• Physically carry out the duties of the position

https://jd.viha.ca/JD1271.pdf