Administrative Clerk

Island Health; Comox; On-site; CAD 40,000 - 50,000; Full time

Job summary

A regional healthcare authority in Comox is looking for an Administrative Clerk to support the Primary Health Care Centre. The role involves acting as a communication link between clients and healthcare providers, prioritizing information relay, and providing clerical support. Candidates should have a secretarial or office administration certificate, along with one year of relevant experience. Strong communication skills and the ability to organize work effectively are essential. Competitive salary and benefits are offered.

Qualifications

• One year office experience in a health-related field.
• Experience with client scheduling and database systems.
• Knowledge of medical terminology.

Responsibilities

• Support the Primary Health Care Centre interdisciplinary team.
• Act as a communication link between clients and healthcare providers.
• Provide clerical support, including word and data processing.
• Answer general inquiries related to programs and policies.

Skills

Keyboard at 40 wpm

Operate related equipment

Communicate effectively, verbally and in writing

Deal with others effectively

Organize work

Physically carry out the duties

Education

Secretarial or Office Administration Certificate

Medical Terminology

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the Administrative Clerk supports the Primary Health Care Centre interdisciplinary team and acts as a communication link between clients, doctors, hospitals, long-term care facilities, and community services, e.g., Pharmacies and Laboratories. The Administrative Clerk is responsible for prioritizing and relaying information in order to meet the needs of those who rely on a Primary Health Care Centre for the provision of health services. In addition, the Administrative Clerk provides clerical support duties, which include word/data processing, typing medical and legal reports and documents, referrals to specialists, data base retrieval, answering general inquiries related to programs and policies, and other support services according to regional standards.

Responsibilities

• Support the Primary Health Care Centre interdisciplinary team and act as a communication link between clients, doctors, hospitals, long-term care facilities, and community services.
• Prioritize and relay information to meet the needs of those who rely on the Primary Health Care Centre for health services.
• Provide clerical support duties, including word processing, data processing, typing medical and legal reports and documents, referrals to specialists, and database retrieval.
• Answer general inquiries related to programs and policies, and provide other support services according to regional standards.

Qualifications

Education, Training And Experience

Secretarial or Office Administration Certificate, Medical Terminology. One year office experience in a health related field including experience with client scheduling, database systems and with the use of medical terminology; or an equivalent combination of education, training and experience.

Skills And Abilities

• Keyboard at 40 wpm.
• Operate related equipment.
• Communicate effectively, both verbally and in writing.
• Deal with others effectively.
• Organize work.
• Physically carry out the duties of the position.

https://jd.viha.ca/JD33.pdf