Administrative Assistant II

City of Grande Prairie; Grande Prairie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government entity in Grande Prairie is seeking an Administrative Assistant II to oversee billing for Motor Vehicle Collisions. Responsibilities include customer service, financial processing, and administrative support. Ideal candidates should have customer service experience and proficiency in Microsoft Office. A comprehensive benefits package is offered along with a salary range of $26.96 to $34.83 per hour.

Benefits

Comprehensive benefits package

Qualifications

• Minimum 2 years of relevant experience in a fast-paced team environment with a focus on customer service.
• Billing or financial processing experience preferred.

Responsibilities

• Respond to inquiries from the public and stakeholders.
• Handle documents, prepare reports, and assist with scheduling.
• Process billing and financial documents, ensuring compliance with procedures.

Skills

Customer service

Proficiency with Microsoft Office Suite

Strong organizational skills

Excellent communication skills

Education

High School Diploma

Post-secondary education in business administration or finance

Job description

Overview

The City of Grande Prairie is a vibrant, growing community located in the Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

We are currently seeking a motivated and detail-oriented Administrative Assistant II to support our Fire Department. This new position was created to manage billing for Motor Vehicle Collisions (MVC) within City limits. The role will play an important part in ensuring accurate billing, financial processing, and customer service while supporting the department’s overall efficiency.

Responsibilities

• Customer Service
• Respond to inquiries from the public, insurance companies, and stakeholders.
• Apply conflict resolution skills to resolve customer concerns effectively.

• Administrative Support
• Handle documents (generating, proofing, scanning, and organizing digital and paper files).
• Prepare reports, correspondence, and assist with scheduling.
• Support data entry, record-keeping, office supply management, and other tasks as assigned.

• Project Support
• Provide task-focused administrative support for departmental and continuous improvement projects.

• Financial Support
• Process billing and financial documents (A/R, A/P, petty cash, purchase card reconciliations).
• Assist with variance analysis, payroll entry, and procurement activities.
• Ensure compliance with established Finance and Legal Services procedures.

Qualifications

Education

• High School Diploma or equivalent (required).
• Post-secondary education in business administration, finance, or a related field (preferred).

Experience

• Minimum 2 years of relevant experience in a fast-paced team environment with a focus on customer service.
• Billing or financial processing experience preferred.

Skills & Competencies

• Proficiency with Microsoft Office Suite and office equipment.
• Strong organizational and time-management skills.
• Ability to work effectively both independently and in a team environment.
• Excellent communication and problem-solving skills.

Hours

As this is a casual role, hours will be scheduled on an as-needed basis by the immediate supervisor.

Compensation

Salary range of $26.96 to $34.83 per hour as per the Out-of-Scope Agreement.

Benefits

Comprehensive benefits package.

What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

• To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.
• Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.
• This posting may be used to fill future vacancies in this position.
• This posting may be used to fill more than one position.
• This posting will be open until a suitable candidate(s) is/are found.

Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.