Administrative Assistant (Fastfrate Ottawa)

Challenger; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading firm in Ottawa is seeking an organized individual for various operational roles, including data entry and customer service communication. The ideal candidate should be proficient in Microsoft Office, familiar with inventory management systems, and possess strong analytical and problem-solving skills. This position offers an opportunity to collaborate across departments and enhance operational efficiency.

Qualifications

• Strong analytical and problem-solving skills required.
• Excellent communication and organizational skills necessary.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment expected.

Responsibilities

• Collaborate with other departments to ensure efficient operations.
• Conduct data entry.
• Book appointments.
• Reconcile sales order records with shipping documents.
• Follow up on customer issues and concerns through emails or calls.
• Answer phones.

Skills

Proficiency in Microsoft Office

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Ability to prioritize tasks

Tools

Inventory management systems

Job description

Job Responsibilities

• Collaborate with other departments, such as billing and customer service, to ensure efficient operations.
• Data Entry
• Appointment Booking
• Reconciling sales order records with shipping documents to ensure clients are billed correctly for purchased and transferred items
• Following up through emails or phone calls with Customer issues and concerns
• Answering phones

Job Requirements

• Proficiency in Microsoft Office
• Familiar with Inventory management systems
• Strong analytical and problem-solving skills.
• Excellent communication and organizational skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment