Administrative Assistant

RBC; Port Coquitlam; On-site; CAD 40,000 - 45,000; Full time

Job summary

A leading wealth management firm in Coquitlam is seeking an Administrative Assistant to support Investment Advisor teams. You will coordinate client meetings, provide exceptional service, and manage communications. Ideal candidates possess strong Microsoft Office skills and excel in time management and client relations. This role offers the opportunity to thrive in a collaborative environment, contributing to client success and professional development while ensuring compliance with regulatory requirements.

Benefits

Comprehensive Total Rewards Program

Coaching and development opportunities

Dynamic and collaborative work environment

Qualifications

• Strong skills in Microsoft Office Suite.
• High level of time management and organization skills.
• Demonstrated ability to provide professional and friendly client service.
• Exceptional verbal and written communication skills in English.
• Aptitude to build strong relationships.

Responsibilities

• Coordinate and prepare meetings for Advisors with clients.
• Provide proactive client service and problem resolution.
• Respond to client inquiries regarding account transactions.
• Assist Advisor team with client onboarding.
• Manage communications from clients and Advisors.
• Maintain existing client accounts and identify contact opportunities.
• Ensure accurate updates of documentation and compliance.
• Respond to inquiries from prospective clients.

Skills

Microsoft Office Suite skills

Time management

Client service

Verbal communication

Written communication

Relationship building

Job description

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management. The RBC Dominion Securities branch located in Coquitlam, BC is looking for an Administrative Assistant to provide administrative support to multiple Investment Advisor teams, and branch support.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Teams.

What will you do?

• Coordinate and prepare meetings for Advisors with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts.
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
• Respond to incoming inquiries from prospective clients to answer questions.

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills.
• High level of time management and organization skills.
• Demonstrated skills in providing world‑class client service that will come across as professional, warm, and friendly to our clients.
• Exceptional verbal and written communication in English.
• Aptitude to build quality relationships.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program which includes competitive compensation and flexible benefits.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Opportunities to do challenging work.
• Opportunities to building close relationships with clients.

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $40,000 - $45,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 0.5x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and play a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture.
• Enables collective achievement of our strategic goals.
• Generates sustainable shareholder returns and above market shareholder value.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement

Additional Job Details

Address: 2950 GLEN DR:COQUITLAM

City: Coquitlam

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-02-12

Application Deadline: 2026-03-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.