Administrative Assistant

Doane Grant Thornton LLP; Abbotsford; On-site; CAD 41,000 - 56,000; Full time

Job summary

A professional services firm in Abbotsford seeks an Administrative Support professional to assist with client deliverables, manage files, and facilitate communication. Must have 1-2 years of experience, strong communication skills, and proficiency in MS Suite. The role requires 5 days a week in-office attendance and offers benefits including profit sharing and wellness initiatives.

Benefits

Profit sharing

Flex days

RRSP contributions

Wellness benefits

Work from anywhere in Canada in the summer for 4 weeks

Qualifications

• 1-2 years of administrative experience.
• Proven experience in providing exceptional client service.
• Available to work overtime during peak tax filing seasons.

Responsibilities

• Support client service staff to produce high quality deliverables.
• Manage electronic and paper-based client files.
• Assemble year-end packages including tax returns and financial statements.

Skills

Excellent written communication skills

Excellent verbal communication skills

Strong Word processing skills

Advanced knowledge of MS Suite

Problem-solving attitude

Client relationship building

Negotiation skills

Tools

MS Suite

Visio

Adobe Acrobat

Job description

Overview

Who We Are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Responsibilities

• Working independently and within a team environment to support the client service staff to produce high quality client deliverables
• Providing support to Assurance Service Line Leadership
• Collaborate with the IBG Team and internal client service members
• Assembling year end packages (tax returns, financial statements, letters)
• Managing electronic and paper-based client files
• E-filing as required
• Preparation of letters and reports using firm templates in compliance with Firm standards
• Proof-read, review for quality and verify content before finalizing any client deliverables
• Preparing hard files for clients based on requests from the external client service team and new client setup processes
• Participate in training and stay current with Doane GT software
• Coordinating the standardized billing process, including proactively running related reports and drafting bills and accompanying analyses, distribution of invoices
• Managing Calendars
• Managing/submitting expense reports
• Using D365 application to track and report on client relationship management initiatives
• Preparing for client meetings, catering, and meeting materials (e.g., presentations, handouts, minutes, etc.)
• Being responsible for the duties of frontline reception as needed
• Being available for other duties as assigned

Qualifications

• 1-2 years of administrative experience
• Excellent written and verbal communication skills with an aptitude for building strong client relationships
• Strong Word processing skills
• Advanced working knowledge of MS Suite, Visio, Adobe Acrobat, etc.
• Strong negotiation skills with a problem-solving attitude & innovative thinker
• Proven experience in providing exceptional client service
• Takes initiative and direction and is a self-directed learner
• Ability to multi-task and meet multiple and/or unexpected deadlines in a demanding environment
• Demonstrates sound judgment regarding confidential and sensitive matters
• Available to work overtime during peak tax filing seasons

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

This role is required to be in-office 5 days per week

Compensation and Additional Details

We are committed to fair, equitable and competitive compensation. Current base salary for this role ranges from $41,000-$56,000 in Abbotsford. If this role is available in another location(s), the associated salary range in that location(s) may vary based on relevant factors, including geography.

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.