Administrative and Communications Officer

University of Toronto; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading educational institution in Toronto seeks an experienced Administrative and Communications Officer to support department communications and events. You will coordinate TCard production, manage digital platforms, and provide front-line assistance to visitors. The ideal candidate has a college diploma, strong communication and computer skills, and a proven background in administrative support within a post-secondary setting. This role offers the chance to contribute to an inclusive environment for students.

Qualifications

• Minimum two years of experience in administrative and communications support.
• Experience maintaining digital platforms and websites.
• Experience providing front-line reception service.

Responsibilities

• Respond to enquiries and redirect as needed.
• Schedule appointments and coordinate meetings.
• Maintain information on digital platforms and printed materials.

Skills

Excellent communication skills

Strong organizational skills

Excellent computer skills

Experience with event logistics

Interpersonal skills

Education

College Diploma (2 years) or equivalent

Tools

MS Office Suite

Adobe Acrobat

Adobe Creative Suite

Drupal/WordPress

Social media platforms

Job description

Job Description available to USW employees upon request

About us

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within the Division of Student Life, the cluster of Student Life Programs and Services supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.

In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here. To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.

Your opportunity

Under the general supervision of the Assistant Director, TCard Services, St. George Campus, the incumbent supports the department's administrative and communications needs, including events, programs, and initiatives. The Administrative and Communications Officer coordinates the production, printing and distribution of TCards, logging and tracking inventory, department communications, performs ongoing maintenance and updates to the department's various digital platforms; and provides front‑line and administrative support to the team, including serving as a backup by providing reception/front‑line services for the Department by attending to queries from visitors, in e‑mail, online, via work order requests, and through phone calls, and directing concerns to the appropriate staff.

Your responsibilities will include

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Scheduling appointments
• Coordinating meeting schedules, agendas, materials, action and follow‑up items
• Writing routine documents and correspondence
• Verifying the accuracy and completeness of documents. Recording and tracking equipment, card stock and supplies
• Maintaining information on digital platforms and/or printed materials
• Maintaining information on a website
• Determining logistical details and activities for events and/or programming

Essential Qualifications

• College Diploma (2 years) or an acceptable equivalent combination of education and experience.
• Minimum two years of recent related experience in administrative, communications, and events support in an office environment, preferably in a post‑secondary environment.
• Experience updating and maintaining digital platforms (e.g. websites and social media).
• Experience with event logistics supports, including room and AV equipment bookings and arranging catering.
• Experience providing front‑line reception service.
• Excellent communication skills, including strong oral and written abilities.
• Demonstrated strong organizational skills.
• Excellent interpersonal skills.
• Excellent computer skills in: MS Office Suite (e.g. Word, Excel, PowerPoint), Email (e.g. Outlook), electronic calendar organizer, social media (e.g. Facebook, Twitter, Instagram, etc.), Adobe Acrobat, Adobe Creative Suite, Drupal/WordPress (or similar content management systems).

To be successful in this role you will be

• Approachable
• Efficient
• Multi‑tasker
• Possess a positive attitude
• Resourceful
• Team player

Closing Date

01/09/2026, 11:59PM ET

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity‑deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.