Admin Assistant, Catering- Toronto

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A significant hospitality company in Canada is looking for a Catering Administrative Assistant to support the daily operations of their Catering Department. The ideal candidate will be responsible for handling inquiries, coordinating with clients, and maintaining a high level of customer service. Qualifications include a diploma in Business or Hospitality, strong communication skills, and proficiency in MS Office. This role offers opportunities for growth within one of Canada’s largest hospitality companies.

Benefits

Competitive salary

Paid vacation, sick, and personal days

Health, Dental, and Vision benefits

Discounted gym membership

Tuition Reimbursement

Qualifications

• Proven ability to work in a team environment with self-motivation.
• Fanatical attention to detail with strong organizational skills.
• Prior administrative experience and understanding of equipment rentals an asset.

Responsibilities

• Respond to phone and email inquiries for catering services.
• Liaise with venue partners to confirm availability.
• Communicate with clients to gather event details.

Skills

Excellent oral and written communication skills

Strong organizational skills

Attention to detail

Ability to multi-task

Education

Post-secondary diploma/degree in Business or Hospitality

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Company Description

The Catering Administrative Assistant plays a vital support role in the daily success of the O&B Catering Department. This role is directed by daily business needs and supports the job function of Catering Managers as well as our online ordering platform Gather by O&B. It requires someone with excellent communication skills, organization, and detail when providing customer service and completing general administrative duties.

What's in it for you?

• Competitive salary
• Paid vacation, sick, and personal days
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• 50% Dining Discount for all O&B and Freehand locations
• RRSP Matching
• Tuition Reimbursement
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.

Job Description

• Respond to incoming phone and email inquiries in a timely manner for catering services.
• Liaise with venue partners to confirm availability for incoming inquiries
• Communicate with clients, gather event details and send event confirmation details to clients and internal teams.
• Support Customer Service inquiries through our online ordering platform Gather by O&B
• Assist Catering Manager with preparing event proposals and contracts, submitting menu requests and with any other tasks required
• Show a superior level of customer service through client feedback & repeat events
• Emphasize the details & knows the important questions to ask when planning an event
• General administration assistance: printing, sending reports, maintaining emails & voicemails, filing and upkeep of client database TripleSeat
• Other duties and responsibilities as assigned

Qualifications

• Post‑secondary diploma/degree in Business or Hospitality
• Proven ability to work in a team environment with self‑motivation and independent work ethic
• Excellent oral and written communication skills and ability to engage clients
• IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint)
• Fanatical attention to detail, strong organizational skills and sales ability
• Ability to multi‑task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly
• Prior understanding of equipment and event rentals is an asset
• Prior administrative experience and exposure to marketing and sales an asset

Additional Information

We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process.

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.