Accounts Receivable Team Lead

Naylor Building Partnerships Inc.; Oakville; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading building partnership firm in Oakville is seeking an Accounts Receivable Team Lead to manage a portfolio and mentor the AR team. This full-time role focuses on collections, process improvements, and collaboration across departments. Ideal candidates will have a degree in Finance or Accounting, experience in billing and collections, and strong organizational skills.

Qualifications

• 2+ years of related experience in a similar role.
• Strong understanding of billing and collection processes.
• Willingness to take on other duties as needed.

Responsibilities

• Support the AR team, ensuring efficient day-to-day operations.
• Monitor aging reports and drive timely collections to improve cash flow.
• Resolve escalated customer disputes and ensure excellent client service.

Skills

Strong organization skills

Attention to detail

Communication skills

Problem solving skills

Ability to multitask

Education

University Degree or College Diploma in Finance or Accounting

Tools

Microsoft GP 10.0

Job description

Overview

Naylor Building Partnerships Inc. is currently recruiting for the Accounts Receivable Team Lead to join our Accounting team. The successful candidate will be an individual who thrives at both being directly responsible for managing their own portfolio of accounts (doing active collections as part of their day-to-day responsibilities) in addition to coaching and mentoring the AR team. This candidate must be able to work full-time from our Oakville office location (not a remote role).

Responsibilities

• Support the AR team, ensuring efficient day-to-day operations
• Monitor aging reports and drive timely collections to improve cash flow
• Resolve escalated customer disputes and ensure excellent client service
• Collaborate with Sales, Customer Service, and other departments to resolve billing and payment issues
• Act as a backup for all AR functions (preparing bank deposits and posting cash receipts; processing credit card payments; uploading customer invoices and AR documents in customers\' online portals)
• Assist in month-end and year-end close and audit processes related to AR
• Identify and implement process improvements to streamline AR functions
• Train, mentor, and develop AR staff, including performance reviews and career development
• Conducting and approving customer credit checks as needed and answering collections calls
• Setting up/ maintaining customer accounts in ERP system
• General office duties such as answering phones, filing photocopying invoices, sending emails and collections correspondences

Requirements

• University Degree or College Diploma in a Finance or Accounting program is required
• Strong understanding of billing and collection processes is preferred
• 2+ years related experience in a similar role is preferred
• Experience with accounting software preferably Microsoft GP 10.0 considered an asset
• Strong organization skills and attention to detail
• Strong communication and problem solving skills and ability to work well in a team environment
• Ability to multitask in a busy office environment
• Willingness to take on other duties as needed

Accessibility and Equal Opportunity

We are committed to providing an inclusive and barrier-free workplace that reflects the communities we serve. We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, AODA 2005, and Naylor’s Accessibility Policy. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [e-mail].